Data Scientist

Do you want to use the latest technology and AI tools to build solutions that make services for customers and colleagues better, faster, and easier? Then this is the job for you! We are expanding our Chat Team and are looking for a colleague to strengthen our Chat Team. Are you an experienced data scientist with extensive knowledge and hands-on experience with AI technology, ready for a new challenge? Do you want to work on innovative chat platforms that impact thousands of users within NN? Then this position is for you!

What you are going to do

You will be part of the Chat Team, which, as an expertise department for external chat, builds scalable and repeatable AI solutions for the entire Nationale-Nederlanden. Since this involves NLP applications in the Dutch language, proficiency in Dutch is necessary. Specifically, you will develop innovative AI solutions with the team so that your solutions create real value for our company of tomorrow.

Researching and applying new technology plays an important role. You will use state-of-the-art techniques such as AI as a service and LLMs, like Azure Cognitive Services and OpenAI. You understand how to help business colleagues translate their needs into AI solutions, and you enjoy presenting your solutions to the business and helping them adopt AI.

• Develop and implement innovative AI solutions for our chat platform, focusing on LLMs and RAG
• Design data processing using Python and modern data engineering tools
• Analyze and solve complex business and technical challenges and proactively improve the stability and performance of our LLM and RAG applications
• Collaborate in multidisciplinary teams, maintaining close contact with other data scientists, software engineers, and stakeholders to optimize processes and provide innovative solutions

What we offer you

NN invests in an inclusive, inspiring work environment and in skills and competences for the future. We match this with employee benefits that are in line with what is needed today and in the future. This way, we offer our employees the opportunity to get the best out of themselves.

• Plenty of training and learning opportunities
• NS Business Card 2nd class, which gives you unlimited travel, also privately. Do you prefer to travel with your own transport? Then you can declare the kilometres travelled
• Allowances for setting up your home office and for internet use

Who you are

You are result-oriented and enjoy delivering code projects for the business, but you especially see value in the further adoption of our AI solutions. Your open attitude and strong communication skills greatly help with this. Additionally, you have:

• A bachelor’s or master’s degree in Data Science, Econometrics, IT, or a study with a strong Data Science component
• Proven experience with Python and deploying LLMs or implementing RAG
• Experience with Langgraph and agentic frameworks is a plus.
• Experience in developing ML applications in Python
• Practical knowledge of the data science process, such as data collection, cleaning, model evaluation, and model implementation and preferably experience with (Azure) CI/CD tools, Git, SQL
• Knowledge and experience with AWS, particularly AWS Lambda functions and serverless architecture, is a plus
• Knowledge and experience with designing and implementing chatbots or conversational agents is a plus.
• Good command of the Dutch language

Who you will work with

You will be working in Team Chat, an international, self-organizing Agile development team within the Customer & Digital domain. The team consists of Conversation/UI designers, software engineers, data engineers, data scientists, and a product owner. We work according to the Scrum methodology and alternate working from home with working at the office, within walking distance of Den Haag Laan van NOI and Den Haag Centraal.

The atmosphere is collegial and open, with plenty of room for personal input and development. At NN, we work in a hybrid manner, partly from home and partly at the office. Teams meet digitally, physically, or in a hybrid way. You and your team decide what works best. Our offices are designed to provide a suitable place for every type of work.

NN Group

NN Group is active in 11 countries, with a strong presence in a number of European countries and Japan.

You Matter

At NN, our purpose is to help people care for what matters most to them. The world in which we live may change, but what really matters to people remains the same. Family, friends, love, health, home and work. Work is an important part of life. But you are more than just a colleague and that is something we understand very well at NN. You don’t just develop skills and competencies at work. You’ve got different roles in life and you take something from everything you do. That’s what makes everyone different. At NN we believe that differences make us better.

Diversity & Inclusion

Our approach to diversity and inclusion is simple. It is about embracing everyone.