Senior control support engineer

Job Description APS IT Solution Support Engineer

Your position

As a support engineer you are responsible for the management and support of our smart IT Solutions deployed at Airports and Parcel sortation hubs. The IT solutions include the software that controls the logistical transport of baggage and parcels, reporting, databases and IT Infrastructure. As a support engineer you are the all-rounder, who takes the lead in making sure the solutions runs and behaves as designed. You will analyze complex issues, propose improvements and support the deployments of updates in a business critical environment. You will have frequent contact with internal and external customers located in every continent of the world.

Department

The APS IT Solution Service team is part of a Module Deployment Group that is active throughout the world in selling, delivering and servicing our IT Solutions at Airports and Parcel customers. You will work closely with other members of the team that are active in Sales, Engineering, Project Management and Life Cycle Services.

Your tasks and responsibilities

• Act as a subject matter expert of our IT Solutions and System Behavior.
• Support the Incident Management process by solving complex issues.
• Analyze, troubleshoot and fix problems and changes.
• Review system and application logs to trace issues and gather information for analysis.
• Deploy software components in both factory, and live site environments.
• Verification of deployment of software components in factory and live site environments.
• Support and train local support teams to strengthen their capabilities and toolsets.
• Work with other team members, Service Desks and customer teams to continuously improve our IT solutions and standards.

Your profile

• Basic knowledge of IT infrastructure and software development.
• Affinity with IT and Industrial Automation and interest in logistic processes.
• Knowledge and experience with Linux commands, Oracle PL/SQL, Oracle Databases, Java code and Python scripting is a pre.
• Enthusiastic result-driven professional.
• Analytically strong and positively critical.
• Proactive, pragmatic and hands-on attitude.
• Strong communication skills with good command of the English language.
• Willing to travel up to 25% of the time.

Our company

Vanderlande is the global market leader for future-proof logistic process automation at airports and in the parcel market. Furthermore, we are also a leading supplier of process automation solutions for warehouses, which seamlessly integrate innovative systems, intelligent software and life-cycle services.At Vanderlande, you can develop your career, satisfy your ambitions, aspire to new heights, while enjoying personal growth and thriving on achievement.

What do we offer

In the challenging and responsible position of Controls Project Engineer you will have the chance to make a significant contribution to industry-leading projects and be connected to our dedicated people and customers. We offer a position in an informal, international and professional working environment with a lot of scope for personal development. By joining our profitable and growing company you will be able to reach your goals and focus on your future.

On top of your fixed salary you’ll receive the following secondary benefits:

• 40 vacation days (20 statutory days and a flexible budget worth 20 days).
• Flexible working hours.
• A hybrid workplace (40% working from home and 60% in the office).
• A Health & Wellbeing budget worth €300,- per calendar year.
• Commuting allowance, including full reimbursement of travel by public transport.
• Working from home allowance.
• Collective pension scheme and discount on additional health insurance.
• On-site company health centres with a gym, physiotherapists and occupational therapists.
• Vanderlande Academy and training facilities to boost your skills.
• A variety in Vanderlande Network communities and initiatives.
• And a great company restaurant and coffee bar with barista.

Your application

If the role of Controls Project Engineer appeals to you, then please apply now by completing the application form, and uploading your CV and covering letter. For more information, please contact Jordi Castells on jordi.castells@vanderlande.com.

Diversity & Inclusion

Vanderlande is an equal opportunity/affirmative action employer. Qualified applicants will be considered without regards to race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.