Inbound Account Manager

Inbound Account Manager

Are you an experienced Inbound account manager? Do you enjoy maximizing advertising sales and exceeding annual sales targets?

About Our Team

At STMJ, we are a passionate team of professionals dedicated to advancing the dissemination of knowledge in science, technology, and medicine. Our team is comprised of experienced editors, researchers, and publishing experts committed to ensuring the highest standards of quality and integrity in scholarly publishing.

About the Role

The Inbound Account Manager is responsible for engaging with agencies and intermediaries and STMJ to support and close specific opportunities that maximize advertising sales and exceed annual sales targets. The Account Executive role will also be responsible for ensuring all advertising processes are managed and executed correctly, whilst consulting with STMJ publishers, compliance, and our commercial agents and intermediary partners.

Responsibilities

• Achieving advertising targets through incoming sales (inbound from individual enquiries, agencies, and intermediaries)
• Incorporating the display advertising in journals, supplements, and other ad hoc publications as needed.
• Reactive opportunity-driven engagement with customers, maximizing revenue and closing business.
• Liaising with Societies sales and publishing to ensure advertising opportunities are shared, executed, maximized, and managed as proactively as possible.
• Supporting and generating ideas to generate new opportunities, more efficient customer liaison, and driving management & closing down of opportunities.
• Demonstrating sound knowledge of trends in media buying and promotional activities and regulations.

Requirements

• Bachelor’s degree in a relevant field (e.g., Business, Communications, Marketing, or a related discipline).
• Previous experience in account management, customer service, or sales, preferably within the academic publishing or STM (Scientific, Technical, and Medical) industry.
• Proven ability to build and maintain strong customer relationships with a focus on retention and growth.
• Experience in managing a diverse portfolio of clients, understanding their unique needs, and delivering tailored solutions.
• Strong verbal and written communication skills, with the ability to engage professionally and persuasively with customers.
• Familiarity with the needs of researchers, librarians, and institutions in accessing and disseminating scholarly content.

Work in a Way That Works for You

We promote a healthy work/life balance across our organization. With an average length of service of nine years, we believe in providing an environment where you can thrive. Our benefits include parental leave, study assistance, and sabbaticals to help you meet both your current and future goals.

Working with Us

As an equal-opportunity employer, we are committed to your success. Here, you’ll find an inclusive, collaborative, and innovative environment where everyone contributes to our mission. Our teams are diverse and passionate about what they do.

Working for you

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Generous holiday allowance with the option to buy additional days
• Health screening, eye care vouchers and private medical benefits
• Wellbeing programs
• Life assurance
• Access to a competitive contributory pension scheme
• Save As You Earn share option scheme
• Travel Season ticket loan
• Electric Vehicle Scheme
• Optional Dental Insurance
• Maternity, paternity and shared parental leave
• Employee Assistance Programme
• Access to emergency care for both the elderly and children
• RECARES days, giving you time to support the charities and causes that matter to you
• Access to employee resource groups with dedicated time to volunteer
• Access to extensive learning and development resources
• Access to employee discounts scheme via Perks at Work

About the Business

A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education, and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world’s grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world. Be curious. Be challenged. Be involved. Discover Elsevier. Join us.