Internship - Global Learning & Capabilities

The Global Learning Experience Team is a brand new team within the Global Talent and Leadership Team at HEINEKEN. Our team is dedicated to fostering a culture of continuous learning and development. Our Learning Experience team plays a crucial role in ensuring the smooth delivery of learning across our global business. We are looking for a motivated and detail-oriented intern to join our team and support our initiatives.

Your responsibilites will be varied, and we hope to provide a worthwhile and rich experience for you, so you might find yourself working on the following items:

• Assist in the coordination and administration of a brand new learning system that is being introduced across the business.
• Manage and update learning management systems (LMS) with course materials, and get experience of designing for online learning.
• Support the design, creation and distribution of training materials, including presentations, webinars and online resources.
• Monitor and track learning KPIs.
• Assist in analyzing training data and preparing reports to evaluate the effectiveness of learning initiatives.
• Respond to inquiries from employees regarding learning platforms, courses, and other related matters.
• Collaborate with team members on special projects and initiatives to enhance the learning experience.

Of course, not everyday will be the same, and you might be supporting lots of different workstreams across your internship. Importantly, you will work with an international team of 4 Learning professionals, who are keen to share knowledge and can offer a supportive environment, where you can try new things, gain experience and find out what the world of work is like within our function.

Ideally, we are looking for someone with the following skills or willing to develop these skills:

1. Organizational Skills: Ability to manage multiple tasks, prioritize effectively, and maintain attention to detail.
2. Technical Proficiency: Familiarity with Microsoft Office Suite (Word, Excel, PowerPoint) and learning management systems (LMS).
3. Analytical Skills: Ability to analyze data, generate reports, and evaluate the effectiveness of training programs.
4. Interpersonal Skills: Ability to work well in a team, build relationships, and provide excellent customer service.
5. Adaptability: Flexibility to handle changing priorities and new challenges in a dynamic environment.
6. Attention to Detail: Ensuring accuracy in managing training schedules, materials, and participant information.
7. Project Management: Basic understanding of project management principles to assist in coordinating training programs.
8. Enthusiasm for Learning: A genuine interest in learning and development, and a proactive approach to personal and professional growth.

During your internship you will get the opportunity to get to know HEINEKEN as a company, also outside your department. We give you the trust and freedom, so you can work like a real entrepreneur. We like to bring the outside world inside and therefore we embrace new, fresh ideas with enthusiasm. Of course, always with the guidance that is right for you.

The terms of employment:

• Your starting date is ideally around January/ start February 2025
• The internship is fulltime (in consultation also 4 days a week possible)
• The duration of the internship is 5 or 6 months (in consultation with your internship supervisor)
• You are registered at an educational institution
• It is a practice-oriented internship
• You will be based in Amsterdam
• During your internship, you have the flexibility to work from home/ hybrid
• You will receive an internship fee of €650 gross pm based on 40 hours per week
• You will enjoy 2 vacation days per month (based on 40 hours per week)
• If you do not have a student OV product, your commuting expenses will be fully reimbursed

The start of your internship:

Together with a diverse group of interns from different departments you will start your internship at HEINEKEN. Together you will be introduced to the organization. Furthermore, you can organize fun activities with your fellow interns.

Working at HEINEKEN

Every day we work with pride on our great products that you have certainly had in your hand at a party, during a work meeting or at home on the couch. HEINEKEN is much more than just beer. What about brands like Heineken 0.0, Apple Bandit, Amstel Radler and Birra Moretti. We actively work to create a pleasant work environment where everyone feels respected and has equal opportunities. Your personality, knowledge and skills are the success of our organization.

Want to know more about our company? Click here.

Curious what working at HEINEKEN looks like? Have a peek on our Instagram or Facebook!

Is this you... Does this feel exciting? Want to know more? If you have some questions, please feel to reach out to me (geraldine.murphy@heineken.com) and i'll gladly explain more about the position.

Looking forward to meeting you soon!