Deputy Manager

Reference number: JR243492

We are looking for a Deputy Manager to join our team. We're looking for a passionate professional to join Kaplan Living, in the role of Deputy Manager, for our student residence in the heart of Nottingham.

Reporting to the General Manager, you will assist with the running of the residences, ensuring a first-class residential and customer experience. To be considered for the role, you will need to demonstrate a track record of delivering excellent customer service, strong attention to detail, and experience in managing people. You'll be part of a team which will provide a 'home from home atmosphere' to international students, offering a vibrant social community and a safe secure environment where students can relax.

What you’ll bring to the role

To be considered for the role, you’ll need to demonstrate:

• a passion for helping people,
• great intercultural awareness,
• strong IT skills,
• excellent oral and written communication skills.

Experience with Health and Safety legislation would be ideal but we would also be open to training a candidate who can display high levels of common sense and a willingness to learn. Importantly, you’ll be full of positive energy which you use to lead and influence colleagues and students towards successful outcomes.

What we do

Part of Kaplan Inc., one of the world’s most diversified education businesses, Kaplan Living is a leading provider of Purpose-built Student Accommodation in the UK. We provide accommodation primarily for Kaplan International Pathways Colleges and Kaplan International English Schools along with a provision for University and Direct Let accommodation.

What we offer

As well as a competitive salary, hybrid/home working where possible, and paths for career progression, we offer a comprehensive benefits package that includes:

• 36 days annual leave*
• Big discounts on Kaplan courses for you and your family,
• 24/7 confidential helpline providing counselling and other support services,
• Company pension contributions,
• Maternity, Adoption, Shared Parental and Paternity/Partner pay which is well above statutory levels,
• Medicash Health Cash Plan.

*Please note that the annual leave entitlement will be calculated on a pro rata basis if the role is part time.

How to apply

To apply for this role please submit a CV along with a Cover Letter detailing how you meet the requirements of the role no later than 11 December 2024. We read all covering letters so please use it as an opportunity to highlight your suitability for and interest in the role.

Note, we recommend that you apply at the earliest as we reserve the right to close the role before the closing date if we have gathered a suitable shortlist.

Additional Application Information

As part of our commitment to safeguarding, depending on the nature of the role, successful candidates may be subject to an enhanced Disclosure and Barring Service check.

Application Support

If you require support completing the application or wish to talk to someone about the role, please email the Recruitment Team at kaplanstaff.recruitment@kaplan.com.

Disability Confident Scheme and Reasonable Adjustments

At Kaplan International Pathways, we're dedicated to fostering a diverse, equitable, and inclusive global workforce. As equal opportunity employers, we ensure fair treatment for all employees, safeguarding them from discrimination based on protected characteristics as defined in the Equality Act 2010, and beyond.

We actively welcome individuals from varied backgrounds to apply for roles within our organisation, appreciating the distinct viewpoints and contributions they offer. We especially encourage applications from underrepresented groups, including diverse racial and ethnic backgrounds, LGBTQ+ individuals, women, people with visible and hidden disabilities, and individuals of any age or family status.

Following the submission of an application, applicants will receive details of how to request their application be considered under our Disability Confident Scheme. Applicants will also be given information on how to request reasonable adjustments if selected for interview.

Our Employee Resource Groups

We proudly endorse and provide a platform for our Employee Resource Groups, such as Kaplan Pride, Higher Ground Race, Ethnicity and Cultural Heritage Group, Kaplan Ability, Kaplan Women and Parents and Carers. These groups serve as vital forums for support, connection, and advocacy within our company.