Partner Operations Intern

Partner Operations Intern

Location: Lisbon, Portugal

Start date: January/February 2025

Duration: 1 year internship (following Cisco's hybrid work approach)

Applications are accepted until further notice.

Who You Are:

You are a dynamic and motivated penultimate student who would like to join our team Commerce Operations EMEA as a Partner Operations Intern. This unique role combines responsibilities in data analysis and operations, making it an excellent opportunity for someone who is eager to learn and grow in a tech-driven environment.

Responsibilities:

• Identify and log operational problems (process, policy, and capability) to drive simplification, automation, productivity, and experience.
• Collect and analyze use cases from partners to foster continuous improvement and innovation.
• Collaborate closely with cross-functional teams to improve workflows and minimize points of friction, problem solve for our partners.
• Feed Artificial Intelligence (AI) models’ interactive knowledge base to optimize and enhance internal workflows and engagement models in a digital context.
• Maintain a solid focus on clients, professional demeanor, and high intellectual curiosity with the ability to learn new concepts/frameworks and technology rapidly as changes arise.
• Perform ad-hoc data analysis to answer specific business questions and audit data quality.

💻 Who You'll Work With

You will be part of the Commerce Operations EMEA organization and will work closely in person or through digital channels with your peers in-country or across EMEA/global. With thorough understanding and knowledge of your audience, you will serve as a trusted advisor to our clients.

🎓 What You'll Bring

• Currently in penultimate year of studies pursuing a Bachelor’s or Master’s degree (being a student for the duration of the internship is a must)
• Fluent in English. Additional fluency in either Italian, French, or German (written and spoken) is a plus
• “Can do” attitude and team player in global environment
• Strong communication, interpersonal, and listening skills
• Data Analytics
• Problem-solving skills
• Ability to work independently and collaborate with global teams
• Keen to learn
• Customer-focused
• Comfortable in fast-paced and dynamic environments
• Proactive, taking Ownership to drive execution/solve challenges
• Ability to prioritize and multitask

We Are Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all. We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re "old" (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do - you can’t put us in a box!

But "Digital Transformation" is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.