Internship IT Customer Acceptance

As an intern in the IT Customer Acceptance department, you will be responsible for preparing documentation for the checks within the KPN customer acceptance process. Your tasks will include:

• Rewriting user manuals.
• Contributing to User Experience (UX) design.
• Designing decision trees with descriptive text and visualizations.
• Reviewing documents.
• Sharing new suggestions with your colleagues.

Our IT Customer Acceptance department is looking for an intern who enjoys contributing to the writing of user manuals and setting up decision trees with accompanying text and visualization. You will work closely with an international team of 7 people, some of whom work on-site and others remotely.

The ideal candidate is precise and accurate. Knowledge of programming languages is a plus and will be beneficial during this internship.

Additionally:

• You are currently pursuing a bachelor’s degree, preferably with a background in communication.
• You can work both independently and as part of a team.
• You are creative with text and capable of creating multiple versions.
• You have an eye for detail and handle texts accurately.
• You are proficient in English, both spoken and written, and have at least A2 level proficiency in Dutch.
• You are available two days a week.

If you do not meet all the requirements but believe there is a match, we warmly invite you to apply. We will explore the possibilities together during a personal interview.

What you will receive from KPN:

• An internship allowance of EUR 600 (based on 40 hours).
• A laptop, which you can also use for your school assignments.
• If you do not have a student travel card, your travel costs for train or car will be reimbursed.
• A dedicated supervisor who will professionally coach you during your internship.
• Access to a large network of experts at KPN who are eager to share their knowledge and network with you.
• Expand your knowledge and skills through our KPN Academy and workshops.
• Fun activities via Jong KPN and the intern network.

Are you ready for this challenge and want to contribute to KPN’s success? Our belief in technology is strong. This becomes even more powerful together with human contact, which is why we look forward to meeting you!

Want to know more? Contact our recruiter Julie Kleijzen at +31 6 33 04 99 52 or julie.kleijzen@kpn.com.