External Operations Quality Assurance Specialist

External Operations Quality Assurance Specialist At Coty, we are recruiting an External Operations Quality Assurance Specialist in Barcelona, Spain.

Responsibilities

As our External Operations Quality Assurance Specialist, you will be responsible for assessing the level of Quality and Good Manufacturing Practices across all Vendors to ensure compliance with Coty Quality standards and Business needs. Additionally, you will ensure that Coty Products manufactured at Vendors meet Coty Specifications, Quality Protocols, and requirements. Your main focus:

• Act as QA single point of contact with Vendors for any Quality and compliance troubleshooting on Coty Products. Focus on QA compliance, capability building, and risk mitigation. Deploy Quality Procedures and Policy to the EU Vendors in scope.
• Lead Vendors’ QA qualification and onboarding for new Vendors/sites till final exit when production stops. Align Process Control Plan with new Vendors. Audit, coach Vendors, and build capability. Issue Audit reports in a timely and expert manner. Inform Management of any critical audit finding or product out of specification in a timely and expert manner.
• Lead investigation and follow-up of corrective and preventive actions for any Product nonconformance to avoid recurrences until close-out.
• Analyse product consumer complaints and ensure root cause analysis (RCA) is performed with third-party manufacturers (TPM).
• Perform Quality Control (QC) inspection to ensure compliance with product specifications and prevent poor quality products from ending up on the markets. Take final usage decision in SAP accordingly.

This role will require 30% travel.

About Coty

Coty is one of the world's largest beauty companies with an iconic portfolio of brands across fragrance, color cosmetics, skincare, and body care. At Coty, we celebrate the entire human kaleidoscope and cultivate a culture of fearless kindness. Therefore, we are proud to be an equal opportunities employer. We do not discriminate against any candidate or employee and strive to be an open, inclusive, and diverse workplace where all employees can be their authentic selves. Join us in making over the world of beauty! Working for Coty means being part of the world's largest beauty companies with an iconic portfolio of brands across fragrance, color cosmetics, skin care, and body care. With opportunities for continuous improvement and learning with the freedom to be yourself. The team consists of 6 Quality Specialists/Inspectors, and you will work closely with several departments such as R&D, Initiatives, and External Operations Teams. All your colleagues are very experienced in different technical areas and product categories, as well as experienced in Quality processes and GMP standards. Working in the team, you will have the opportunity to learn from others and be part of a community with a great team spirit.

You Are a Coty Fit

You like to build strong relationships with Vendors, work on continuous improvement to raise Quality standards, and find smart solutions to support the Business. As an experienced ExO QA Specialist, you will have the opportunity to learn from several product categories and grow with our Partners to deliver high-quality Beauty products to the delight and satisfaction of our consumers and customers. You will also get energy from working in a fast-paced, diverse, and international environment. Other than that, you:

• Bachelor’s degree in Chemistry, Biology, Engineering, etc.
• 5 years’ experience and knowledge of Quality Systems, GMPs, and Quality Control.
• Have a background in the Cosmetic Industry.
• Very strong communication, leadership, and negotiation skills. Communicates in a constructive and consistent manner internally and externally. Fluent written and spoken English skills are a must. French is desired.
• Strong sense of individual accountability to own and drive the full scope. Works independently, requiring little supervisory direction. Able to take decisions based on risk.
• Team player, committed to delivering results.
• Able to handle large volumes of work and change priorities as needed.
• SAP knowledge. Good IT knowledge of MS Office applications.

Our Benefits

As our ExO QA Specialist, some of the benefits you will receive are:

• Work from home policy
• Flexible working hours
• Flexible remuneration program

• Meal voucher
• Medical & Physiotherapy Service
• Employee Assistance Program
• Discounts on Coty products and product gift packages

Recruitment Process

1. A telephone/online introduction.
2. A first online/in-person interview
3. A second interview
4. You will receive a proposal with the terms of employment.