D365 F&O Application Engineer

Kiwa UK is looking for a **D365 F&O Application Engineer** to join our warm and welcoming Central Services IT Function. In this role, you will be responsible for the 3rd line day-to-day support of our ERP system across our UK Businesses. You will also be the leading technical expert for our ERP, and the main liaison with the Group ERP program throughout delivery. This role is remote, with frequent travel. Kiwa is a global leader in Testing, Inspection and Certification. Our company motto is we create trust. We want you to trust us in becoming your employer of choice.

About the role

• Reporting to the Service Desk Manager, lead the regional design review, development, and implementation of D365 F&O & CE modules to meet the UK business requirements
• Collaborate with stakeholders to understand business needs and develop solutions that meet those needs
• New Functionalities: lead the technical implementation of new functionalities, extending the platform's capabilities
• System Integrations: understand the application landscape and system integrations between D365 F&O, CE and other third-party systems
• Impart ERP and wider technical knowledge to the 1st Line application (ERP) support, assist the Service Desk Manager with developing this resource in role
• Monitoring production environment using various toolsets
• Participate in system integration, data migration, and testing activities to ensure seamless project delivery
• Contribute to technical documentation and share knowledge within the team

Do you have what it takes?

• Bachelor's degree in computer science, or related subject, or equivalent experience
• Microsoft Dynamics 365 certifications are highly desirable
• Experience of developing, implementing, and supporting solutions in either Customer Engagement (CE) or Finance and Operations (FO)
• Solid understanding of CRM (Customer Relationship Management) or ERP (Enterprise Resource Planning) concepts and functionalities
• Proven experience in leading the design, development, and implementation of D365 F&O solutions
• Technical leadership and some architectural design experience advantageous
• Ability to make decisions characterised by managed levels of risk and complexity
• Able to resolve technical disputes between peers and indirect stakeholders
• Ability to understand trends and practices outside your team and how these will impact your work
• The ability to manage multiple tasks simultaneously and work well under pressure in a fast-paced hybrid environment
• Excellent analytical and problem-solving skills, with an eye for detail
• Exceptional communication and interpersonal abilities, capable of collaborating effectively with stakeholders and project teams

What can you expect from us in return?

• Generous Annual Leave – Starting at 25 days plus Bank Holidays, with the option to buy additional leave and increased entitlement with length of service
• Enhanced Family Leave – Enhanced maternity, adoption, and shared parental leave with 6 months full pay, plus 2 weeks full pay for paternity leave
• Milestone Rewards – paid and unpaid sabbaticals, charity donations, personal gifts, and retail vouchers
• Salary Reviews
• Company Bonus Scheme
• Enhanced Pension Contributions
• Life Assurance – 4x your annual salary
• Employee Assistance Programme (EAP) – Confidential support, advice, and counselling available 24/7, 365 days a year
• 24/7 GP Service – Access to medical advice anytime
• Cycle to Work Scheme
• Eye Care Vouchers – Supporting your health and well-being
• Welcome Pack – Filled with company-branded goodies to kickstart your journey with us

At Kiwa, we deliver results driven by our core values: Ambitious, Reliable, and Engaged—the principles that guide how we work with colleagues, customers, and everyone we encounter. We are committed to fostering personal development, encouraging you to be ambitious, explore new ideas, and contribute to making the world a safer, more sustainable place. Here, you’ll thrive in a dynamic environment with ample opportunities for growth and self-development.

As an equal opportunity employer, Kiwa celebrates diversity and is dedicated to building an inclusive, supportive workplace. We embrace flexibility in hiring talented individuals from all backgrounds globally, ensuring a work environment free from prejudice, discrimination, and intimidation. Inclusivity and equality are core to who we are, and we uphold these values without exception.

If you have any questions about this role and would like to speak a member of the Talent Team, please e-mail us at uk.careers@kiwa.com.