HR Operations Specialist

At Under Armour, we are committed to empowering those who strive for more, and the company's values – Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality – serve as both a roadmap for our teams and the qualities expected of every teammate.

Our Values define and unite us, the beliefs that are the red thread that connects everyone at Under Armour. Our values are rallying cries, reminding us why we’re here, and fueling everything we do.

Our pursuit of better begins with innovation and with our team’s mission of being the best. With us, you get the freedom to go further – no matter your role. That means developing, delivering, and selling the state-of-the-art products and digital tools that make top performers even better.”

Purpose of Role

The HR Operations Specialist plays a key role in supporting the EMEA HR department and regional teammates in the Netherlands and Belgium by acting as the first point of contact for HR-related queries and performing administrative functions throughout the employment lifecycle. This role is critical to ensuring a smooth and positive teammate experience, with a strong focus on country ownership and serving as a Subject Matter Expert for defined processes and projects. You will be responsible for driving operational excellence and supporting our mission to enhance teammate satisfaction, productivity, and engagement across the region. This role reports directly to the Senior Manager, HR Operations EMEA.

Your Impact

• Act as the primary contact for teammates' HR-related questions and requests, guiding escalation, redirection, or resolution in line with UA standards to create a positive teammate experience.
• Manage end-to-end administrative functions throughout the employment lifecycle, including onboarding, offboarding, benefits, payroll, and leave administration.
• Ensure timely and accurate processing of benefit enrollments, allowances, country-specific requirements, and leave types, issuing relevant documentation accordingly.
• Communicate HR changes clearly to teammates and vendors to ensure smooth transitions and compliance.
• Provide high-quality support by responding promptly to queries through the AskHR ticketing program, resolving issues with a "first-time-right" mindset.
• Prepare and input teammate changes into payroll systems, ensuring accuracy and compliance.
• Oversee the correct processing of personnel data within our global HRIS and collaborate with vendors as necessary.
• Lead the creation, implementation, and improvement of HR policies, country handbooks, and procedures, ensuring they align with local regulations and best practices.
• Maintain personnel files, conduct regular audits, and ensure GDPR compliance.
• Participate in or lead projects aimed at improving, automating, and streamlining HR processes and documentation.
• Identify opportunities for process improvements, operational excellence, and automation to elevate the efficiency and quality of HR services.

Qualifications

• At least 2 years of relevant work experience in an HR function in the Netherlands.
• Experience in Retail and knowledge of Belgium HR practices are a plus.
• Bachelor’s degree preferred.
• Fluency in business English and Dutch is required.
• Customer-service oriented, responding promptly to teammate needs and soliciting feedback to improve service.
• Organized and detail-oriented, with the ability to manage daily tasks and long-term projects efficiently through effective prioritization and time management.
• Keen eye for detail, ensuring accuracy and thoroughness in all tasks.
• High level of confidentiality when handling sensitive information.
• Strong collaboration and teamwork skills, able to freely share ideas and listen actively to ensure mutual understanding.
• Excellent verbal and written communication skills across all levels of the organization.
• Positive mindset when challenging existing processes, consistently looking for opportunities to improve data quality and operational processes.
• Proactive in identifying and elevating issues, with a solution-focused approach and strong follow-up execution.

Benefits & Perks

• Paid “UA Give Back” Volunteer Days: Work alongside your team to support initiatives in your local community.
• Under Armour Merchandise Discounts
• Health & fitness benefits, discounts and resources- We offer teammates across the country programs to promote physical activity and overall well-being.
• 38 hour working week
• Hybrid work, a minimum of 2 days in the office
• 28 days holiday
• Teammate Resource groups e.g. Green Machine, Sustainability, LGBTQIA+, Women in Leading and Living, Balance for mental health and wellbeing etc.
• Human Performance Institute (Gym) on site
• Local Language course when moving from abroad

Our Commitment to Diversity

At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion or belief, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, family or paternal status and any other characteristic protected by applicable law. Under Armour believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.

Accommodation is available for applicants with disabilities upon request.