Security Fusion Governance and Enablement Analyst

Join Us at Barclays

Join us at Barclays where you’ll play a pivotal role in the transformation of the services within Security Fusion. You’ll be using your varied skillset to support the provision of a risk and control service, providing governance, advice and guidance as required; you’ll continually improve the current service catalogues in collaboration with our service teams and work with our broad stakeholder group across Barclays; and you’ll support the team in troubleshooting BAU problems.

Role Requirements

To Be Successful as a Security Fusion Governance and Enablement Analyst, You Will Need:

• Highly organised, with the ability to manage several high-priority tasks simultaneously.
• Understanding of risk management.
• Understanding of Governance and associated processes.
• Proven stakeholder management skills.
• Good communication skills.

Additional Highly Valued Skills:

• Working knowledge of tools such as ServiceNow, SharePoint Online, and Confluence.
• Prior experience of working in a Security/Fraud/Cyber function.
• Knowledge of approaches to governance, risk management, and control, and an awareness of regulatory requirements, ideally within the financial services industry.
• Prior experience in the identification and creation of KPIs, KRIs, and key metrics for reporting.

You may be assessed on the key critical skills relevant for success in the role, such as risk and controls, change and transformation, business acumen, strategic thinking, and digital and technology, as well as job-specific technical skills.

Purpose of the Role

To determine, negotiate, and agree on internal quality procedures, service standards, and specifications to improve performance and quality directing objectives.

Accountabilities

• Identification of industry trends and developments to implement best practice in Quality Assurance services.
• Collaboration with teams across the bank to align and integrate quality assurance processes.
• Development and governance of internal quality assurance procedures, standards, and specifications, and act as a catalyst for change, mitigate risks, and maintain efficient operations.
• Development of reports and presentations on quality assurance performance and communicate findings to internal senior stakeholders.
• Identification of areas for improvement and providing recommendations for change in quality assurance processes, and providing feedback and coaching for colleagues on these highlighted areas.
• Execution of service quality assessments to monitor the quality objectives set by the bank, and ensure they comply with regulatory requirements.
• Participation in projects and initiatives to improve quality assurance efficiency and effectiveness.
• Determination of risk based on the outcome of QA reviews, flagging risks that are outside of tolerance.

Assistant Vice President Expectations

• Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
• Identify ways to mitigate risk and develop new policies/procedures in support of the control and governance agenda.
• Take ownership of managing risk and strengthening controls in relation to the work done.
• Perform work that is closely related to that of other areas, which requires understanding how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Collaborate with other areas of work, for business-aligned support areas to keep up to speed with business activity and the business strategy.
• Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practices (in other areas, teams, companies, etc.) to solve problems creatively and effectively.
• Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
• Influence or convince stakeholders to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge, and Drive – the operating manual for how we behave.