Senior Business Analyst

At Vistra, our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business – to help our clients achieve progress without friction. 

But progress only happens when people come together and take action. And we’re absolutely committed to building a culture where our people can do just that. 

Senior Business Analyst (ViewPoint Expert)

Purpose of Role

The Senior Business Analyst at Vistra will serve as the pivotal link between technology and the wider business, by optimizing the ViewPoint system landscape within Vistra. The role involves detailed business analysis, the delivery of requirements catered for business & IT, solution design, and problem-solving. You will work closely with internal stakeholders in e.g., business, IT.

About the Operations Technology Team

The Operations Technology team acts as the operations business owner for key Service Delivery applications across Corporate & Fund Services. Corporate Services domain areas include Entity Management, Document Management Systems (DMS), Client KYC and Screening, Client Regulatory Filings, Client Accounting and Payments, and Productivity apps such as Workflow Management. We translate commercial and market business requirements into actionable needs and executable application roadmaps. The team is responsible for executing the Service Delivery application strategy, deploying enhancements, and application implementation.

Scope

• Independently conduct end-to-end quality and timely business analysis, requirements gathering, and solution design.
• Collaborate with key stakeholders in business and IT for requirement gathering, solution design, and implementation
• Effectively manage the prioritization and delivery of own backlog with accountability. This can include both BAU and projects.

Key Responsibilities

• Business Analysis: Conduct end-to-end quality and timely business analysis. This includes but not limited to:

• Identifying and understanding the problem and business case
• Defining the scope and requirements (functional and non-functional) in a structured manner e.g., request, objectives, desired outcomes, and timelines
• Planning comprehensive scope of analysis and conducting the analysis. This includes (but not limited to) identification of root causes, dependencies & blockers drivers, inputs & outputs, assumptions validation, and detailed impact analysis.
• Designing of solutions in conjunction with technical feasibility.
• Documenting requirements and process mapping to industry standards.

• Stakeholder Engagement and Communication:

• Work closely and manage internal stakeholders to understand the business, business requirements, ensure alignment at every stage, manage prioritization & expectations, obtain approvals etc.
• Effectively present technical information that is easily digestible by business users
• Efficiently communicate in a clear and concise manner.

• Sprint process:

• Translate business requirements to system requirements (Epic / User Stories / Tasks / Bugs) in an AGILE environment for IT development
• Support Quality Acceptance process
• Drive User Acceptance Testing with end users and IT

Essential Experience and Skills

• Direct ViewPoint product expertise: Strong functional, (technical – a plus) of Entity Management

Client Service Knowledge:

• Knowledge of the entity management client service offering, products, operational processes, data, and controls.

Technical Familiarity:

• Familiar with available technologies relevant to the component(s) e.g., direct experience of ViewPoint application (a plus) and in key Microsoft applications
• Stakeholder Management: Strong stakeholder management and influencing skills with the ability to adapt language and communication style to suit the intended recipient.
• Planning and Organization: Effective planning and organizational skills to manage competing time and priorities.
• Business Analysis: Advanced business analysis skills to understand business needs and gather requirements in a structured manner.
• Problem-Solving: Good problem-solving skills with the ability to contribute meaningfully to solution design, ensuring due regard to the business perspective.
• Requirements and Process documentation: Competency in efficient requirements gathering and documentation, process mapping.
• Ability to multitask and work effectively on projects / BAU simultaneously

• Global Experience: Experience working with global technical teams and applications in a services-based organization.
• Language Skills: Professional fluency in written and oral English.

Education and Professional Qualifications

• Educational Background: Bachelor’s degree in business administration, Information Technology, or a related field or comparable working experience.
• Professional Certifications: Relevant certifications in Business analytics

If you are excited about working with us, we encourage you to apply or have a confidential chat with one of our Talent Acquisition team members. Our goal is to make this a great place to work where all our people can thrive. We hope you join us on this exciting journey!