Senior Inside Sales Representative

Job Purpose: To help the company hit its sales targets through supporting the Regional Sales Managers, Maintaining Distributor revenue, including account maintenance and development, and developing project-based targeted sales campaigns. Responsibilities: Be the primary point of contact for distributors; Prepare renewal pricing and new order quotes; Answer queries and work with the Support Team where needed on access or invoices; Prepare all direct order renewals and new order pricing as requested. Create quotes/proposals for customer signature; Work closely with the Pricing Team to manage the flow of open price requests, reduce the turnaround times on requests wherever possible; Maintain accurate records of all sales activities in the relevant CRM systems (Orion/Salesforce); Provide any reports as requested on an ad hoc basis; Manage smaller direct account renewals as allocated by the Field Sales Reps; Keep Salesforce updated with all opportunities and activities, and report back to the Field Reps on a regular basis; Act as local conduit between regional marketing and the sales organisation including partnering on campaigns designed to deliver against pre-determined business objectives; Work closely with the Marketing team on all events, exhibitions, open days. Track the budget / current spend and report back; Coordinate any local language marketing resources, working with local agencies / translators as needed; Carry out market research and lead generation activities; Assist with upsell sales campaigns as agreed with sales team: send and follow up on campaign emails to customers. Makes presentations to new prospects and existing customers, both face-to-face and using telecoms; Participation in regional, national and international trade shows, conferences and other events, as agreed with Regional Director. Travel Required: Limited amount of customer visits (up to 15/year) as agreed with Regional Director; attendance at Global Sales Meeting. Experience: Strong communication, presentation and interpersonal skills; Well experienced in using MS Office, especially Excel, PowerPoint; and in use of sales automation/CRM applications; Experience of telephone sales in B2B and/or public-sector markets; Excellent communication and presentation skills; Goal-oriented; Well organised; able to work and get results with little supervision; Extensive experienced in providing accurate and reliable sales projections. Required Education Level: Minimum Bachelor’s degree or equivalent If making a difference matters to you, then you matter to us. Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most. You’ll make a real difference in the lives of millions of people. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world. You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong. Wolters Kluwer reported 2023 annual revenues of €5.6 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 21,400 people worldwide. Our customers work in industries which impact the lives of millions of people every single day. Our mission is to empower our professional customers with the information, software solutions, and services they need to make critical decisions, achieve successful outcomes, and save time. Our expert solutions combine deep domain knowledge with technology to deliver both content and workflow automation to drive improved outcomes and productivity for our customers. We are committed to helping professionals improve the way they do business and solve complex problems with our range of digital solutions and services, which we continuously evolve to meet their changing needs. Our 188-year legacy and portfolio represent thousands of customers worldwide. For more information about our solutions and organization, visit www.wolterskluwer.com, follow us on Twitter, Facebook, and LinkedIn. Wolters Kluwer has a dedicated team of experienced talent acquisition professionals who are ready to hear what makes you tick and share how Wolters Kluwer can help you achieve your goals and ambitions. Here Rasi Fawaz shares some tips on what recruiters are looking for on a resume. As a global organization, we recognize that solving a wide range of complex problems requires diverse perspectives and innovative thinking. We know that bringing our best to our customers, communities, and other key stakeholders requires a highly engaged and talented workforce – one that represents the diversity of those we serve and the communities where we live and work. We aim to provide a welcoming environment and equitable opportunities for all employees regardless of background, nationality, race, ethnicity, gender, gender identity, age, sexual orientation, marital status, disability, or religion. This principle is ingrained in our company values and articulated in our Code of Business Ethics. At Wolters Kluwer, you’ll feel valued for your contributions, and you’ll know that your health, safety, and well-being are important to us. Our well-being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous. In 2024 we were awarded Ragan’s Top Places to Work for Employee Wellbeing: Large Organization, in recognition of our commitment to maintaining and enhancing the well-being of our colleagues through our ‘Together we thrive’ well-being program. Wolters Kluwer and all its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected status. GDPR Careers Privacy and Cookies Wolters Kluwer (“we” or “us”) wants to inform you about the ways we process your personal information. In this Privacy & Cookie Notice we explain what personal information we collect, use and disclose. You'll find details related to GDPR and other data privacy policies on our Careers Privacy and Cookies page.