Scrum Master

Job Description: Scrum Master

Location: Hybrid, Brighton BN1 4FY

Type: Permanent

Salary: £57,000 - £62,000 per annum, depending on experience + bonus and benefits

Working Hours: Full time, 37.5 hours per week

About Bupa Global:

We make health happen. Bupa Global is the international health insurance division of Bupa. We provide customers who want premium international coverage with products and services to access the healthcare they need anytime, around the world, whether at home or when studying, living, travelling or working abroad. Bupa Global has offices around the world including London and Brighton (UK), Dublin (Europe), Miami (USA), Dubai (UAE, in partnership with OIC), Egypt and Hong Kong (China) as well as regional offices in mainland China, Singapore, the Dominican Republic, Bolivia, Panama, Guatemala and Ecuador.

These are four new Scrum Master roles for Bupa Global, to build capability within the Bupa Global permanent teams; to evolve our ways of working in 2024, and to support being able to deliver at scale for the multiple Value Streams, whilst focusing on improving agile processes, improved productivity and quality. As Scrum Masters you will manage and facilitate your scrum to improve agile ways of working; helping to remove waste and improve productivity, quality and engagement.

How you’ll help us make health happen:

1. Being accountable for the continual development and improvement across multiple scrums for agile processes and ways of working, helping to remove waste and improve productivity and engagement.
2. Support scrum masters to effectively facilitate all agile ceremonies assisting the scrums to meet their iteration goals (includes sprint pre-planning and planning, daily stand up’s, sprint retrospective and sprint demos).
3. Act as an agile coach to the scrums and scrum masters, effectively support each scrum member to ‘be the best that they can be’.
4. Assist the Product Owners/Managers to develop and maintain high quality user stories, backlogs and drive the adoption of better tooling and processes.
5. Assist scrum masters to remove impediments and protect the scrum from distractions.
6. Contribute to the assessment and validation of solutions, designs, POCs (proof of concept) etc. to ensure that end to end solutions are fit for purpose.
7. Work to appropriate standards, development methodologies and strategic architecture frameworks.
8. Act as a bridge between the business, architecture, and development communities.

Key Skills / Qualifications needed for this role:

• Proven commercial experience as a Scrum Master.
• You will demonstrate knowledge and experience of Service and Claims, ideally in the insurance industry.
• Proven experience working in an Agile environment and the using agile methods, such as Scrum, Kanban or SAFe.
• Strong, proven leadership skills.
• Technical knowledge or some familiarity with approaches, tooling and languages (examples could include PLSQL, .net, Python, R, C#, test automation frameworks, Azure Dev Ops, Snowflake etc).
• BCS BA certification or equivalent industry certifications (desired) such as Certified Scrum Master accreditation.

Benefits:

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa Global in this role you will receive the following benefits and more:

• 25 days holiday, increasing through length of service, with option to buy or sell.
• Bupa health insurance as a benefit in kind.
• An enhanced pension plan and life insurance.
• Annual performance-based bonus.
• Onsite gyms or local discounts where no onsite gym available.
• Various other benefits and online discounts.

Why Bupa?

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve.

That’s why we especially encourage applications from people with diverse backgrounds and experiences. As a Disability Confident employer, we offer a guaranteed interview for every disabled applicant who meets the minimum criteria for the job. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

If you would like more information on the role, require an alternative format, or would like to discuss other opportunities suited to your skills and experience, please contact the recruiter.

Time Type: Full time

Job Area: IT

Locations: Staines - Willow House, Victory House, Brighton

Be at the heart of helping people live longer healthier, happier lives and making a better world. We employ more than 80,000 people globally who are making this a reality. If you've got the belief, the drive and the talent to help us in our ambition then we’d like to hear from you.

Wherever you work, one thing stands out about Bupa people. Our customers are our passion – they’re at the heart of our positively different culture of care. At Bupa you’ll be challenged, you’ll be encouraged to innovate, and collaborate with colleagues who are committed to delivering exceptional experiences. We trust, respect and consider everyone, knowing your difference will make the difference.

Please introduce yourself to our recruiters and we'll get in touch if there's a role that sounds like a good match.