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Key Account Manager Healthcare

Posted 20 May 2024
Work experience
2 to 4 years
Full-time / part-time
Job function
Degree level
Required languages
English (Fluent)
Dutch (Fluent)

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Samsung Electronics Benelux is seeking an experienced Key Account Manager to join its Healthcare Division (Health & Medical Equipment - HME). Do you have what it takes to join Samsung? Let’s build the future, apply now!Role and Responsibilities

Your role

In this role, you will be responsible for creating and developing long-term relationships with customers and our partners in the Netherlands. Your focus is to maximize order intake, sales and customer satisfaction, whilst developing and optimizing the customer relationship in order to ensure the long-term business growth in the region. As a Key Account Manager, you will be responsible for our entire Healthcare portfolio, including Ultrasound, DR and Healthcare IT solutions.

Your responsibilities

  • Fulfilment of targets (sales, margin, price realization, market share, NPS)
  • Identifies and builds strong and lasting business relationships with all key decision makers (clinical, technical, administrative/economic), key opinion leaders and society board members in all accounts
  • Channel Management: Directly managing Distributors to develop a business plan and strategy that creates new business opportunities in existing and new accounts
  • Developing a country/area business plan in line with corporate guidelines and objectives that maximizes potential and opportunity, for the current year and the foreseeable future
  • Continuous monitoring of the competition, trends and market landscape and developing strategies to improve sales and increase market share
  • Monitor market trends, competitor activity, and industry developments to identify opportunities and threats, and adjust sales strategies accordingly.
  • Systematically analyzing and reporting of sales results, expectations, market, competition and trends for the optimal operational planning and/or optimal product portfolio decisions.
  • Responsible for organizing and executing Marketing events in the Netherlands, including workshops, symposiums, courses, etcetera
  • Supporting the creation of Marketing collaterals, including success stories, white papers, use cases and customer testimonials

Skills and Qualifications

Your skills and qualifications


  • Bachelor's degree in Business Administration, Sales, Marketing, or a related field
  • Sales & marketing experience in the area of ultrasound or medical imaging
  • Leading complex sales & business development projects and driving growth, and holding a substantial turnover responsibility
  • Experience in the radiology, gynaecology and/or obstetrics markets, both public and private
  • Deep understanding of the public tender process and key influencer leverage skills
  • Experiences in KOL (Key Opinion Leader) management and major clinical/medical society engagement
  • Excellent communication and interpersonal skills, with the ability to build and maintain relationships with key stakeholders
  • Analytical and strategic thinking skills, with the ability to identify trends, analyze data, and develop effective sales strategies
  • Fluency in Dutch and English is required, French is a plus.

Your competencies


  • Team player
  • Customer-focused and results-driven
  • Can-do, hands-on mentality
  • Proactive attitude, bias for action
  • Ability to prioritize
  • Organised

Preferred qualifications


  • Clinical expertise in ultrasound and/or radiography
  • Clinical application specialist expertise
  • Solution and product knowledge: understanding customer needs and our solutions
  • Experience with working with multiple cultures. Open mind and respect towards cultural differences.
  • Vertical network at all levels of the organizations from C level to procurement. Strong understanding of their needs and business models and requirements. Knowledge of the partners active in a specific segment.

About us

Our story begins in 1969, when Samsung saw the light of day with the ambition to help people achieve the impossible. After more than 50 years, we are still innovating and creating boundless technology that helps people make the impossible possible. We remain driven by our purpose, which is why we put people and what they care about at the center of everything we create.

We do this by staying true to our global values.

  • Human experiences (We put people first, at the center of everything we do).
  • Progressive Innovation (We are constantly finding new ways to improve the way people live by creating inventive products and services).
  • Rebellious Optimism (We challenge ourselves and the status quo to change the world).
  • Integrity & transparency (We always strive to do the right thing by being open and honest with our customers and partner ecosystem).
  • Social improvement (We believe that technology should benefit everyone. It should be accessible, sustainable and used for good).

Samsung Electronics is een inspirerend bedrijf dat de toekomst vorm geeft met vernieuwende ideeën en technologieën. Het geheim van ons succes? Een gedreven team boordevol talent en persoonlijkheid. Want onze mensen willen de wereld niet alleen veranderen, ze willen hem ook echt verbeteren. Daarom leggen we bij Samsung een sterke focus op persoonlijke- en loopbaanontwikkeling. Zo kunnen onze medewerkers in een dynamisch en uitdagend bedrijf ongelimiteerd blijven groeien… en openbloeien!

Active in 70 countries
500 employees
60% men - 40% women
Average age is 35 years