AVP, Operational Risk Manager

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve.

We are currently recruiting for an Assistant Vice President, Operational Risk Manager within our Risk Management Division in Amsterdam.

MUFG Bank Europe N.V. (MBE) is a fully-owned subsidiary of Mitsubishi UFJ Financial Group (MUFG). MBE provides corporate and investment banking services to both Japanese and non-Japanese corporate customers in The Netherlands and, through its branches, across Europe. MBE is managed from Amsterdam and offers stability in an ever-changing market, providing services to high-profile clients worldwide.

At MBE we are committed to contributing to a more sustainable future. Thus, we will encourage you to embed environmental, social & governance (ESG) factors in your everyday work and in our culture.

Our vision? To become the world’s most trusted financial group. You’ll help us achieve it.

Function positioning

Operational risks are part of doing business. Although operational risks are everybody's responsibility, MBE requires organized and independent internal oversight, facilitation of the risk cycle, and advice to the organization.

Operational Risk Management (ORM) is an integral part of the MBE Risk Framework and gets increased attention within MBE and in the wider EMEA context. This is triggered by growth and complexity of the operations of MBE, focus of the regulator on ORM topics, changes in the operations, developments in the external environment and regulations that impact operational risks.

ORM forms part of the Risk Management Division (RMD) which is responsible for:

• Identification, assessment, monitoring and evaluation of all risks in the bank.
• Support and advice in design and deployment of the overall risk management framework, including risk culture, policies, appetite and limits.
• Challenge and escalation of risk and/or control issues to the Management Board.

ORM organizationally reports to the Head of RMD, which in turn reports to the Chief Risk Officer (CRO). The AVP Operational Risk Manager reports to the Head of ORM.

Job Purpose

The AVP ORM supports the risk cycle for specific Operational Risk types and is responsible for ensuring risk identification and assessment is effective, and material risks are brought to the attention of senior management in a timely fashion with sufficient quality.

The AVP ORM supports the ORM team in their role as business partner for several functional areas (divisions, departments) of MBE. In this role, the AVP ORM is responsible for ensuring that:

• identified material risks and internal incidents are registered, assessed and included in reporting.
• the Risk & Control Self Assessments are properly administered and maintained in the GRC system.
• controls are tested to determine their operating effectiveness.
• ORM reports provide comprehensive insight towards senior management and other stakeholders.

The AVP ORM actively contributes to a risk management culture which is open and considered positive and contributing to the success of MBE and MUFG.

Responsibilities

• Provide advice and guidance to the 1st Line to ensure identification, assessment and consistent management of all material operational & IT system risks (including RCSA, SIIs).
• Monitor adherence of 1st Line to MUFG’s framework of rules and policies as well as local laws and regulations and ensure embedding of risk management principles and practices in the Bank’s daily business operations.
• Escalation of (potential) risk events or regulatory breaches in accordance with MBE’s risk governance framework.
• Support the ORM reporting processes by combining available data and insights in comprehensive reporting that supports risk-aware decision making within MBE.
• Pro-actively develop and maintain relationships with a wide range of key contacts in all areas of MUFG.
• Support Head of ORM department in promoting risk culture in the bank.
• Contribute to increased risk awareness in the organisation by providing appropriate training, instruction, and advice.
• Contribute to enhancement of EMEA and MBE risk management policy house, including drafting, reviewing and updating policies, methodologies, procedures and work instructions.
• Provide advice and guidance to ORM team members including motivation, support and the sharing of best practice.
• Promote changes to systems, processes and working practices in order to achieve operational control.

Skills and Experience

• Experience with working across departments and functional fields.
• Experience in preparing presentations and reports.
• Understanding of relevant EBA guidelines and regulation in EU.
• Proficiency in writing and editing reports and formal documents.
• Stakeholder management & engagement skills.
• Knowledge of, and experience in, operational risk management in a licensed banking institution.
• Good overview of the operational risk types a bank is exposed to.
• Fluent language skills in English.
• Experience working with IBM OpenPages is a preference.

Personal Requirements

• Excellent social skills and ability to work in a multicultural environment.
• Excellent interpersonal skills; building relationships with Risk and Compliance functions is key in this role.
• Strong communication and presentation skills; ability to explain a complex topic in a structured and clear manner.
• Proactive self-starter, able to handle a significant and diverse workload.
• Results driven, with a strong sense of accountability.
• Ability to think independently and critically to create own views.
• Calm, pragmatic, with a structured and logical approach to work.
• Team player capable of collaborating in cross-divisional teams and display organizational sensitivity.
• Ability to work in a multicultural environment, respecting diversity.

What do we have to offer

We offer you a role in one of the largest banks of the world in a growing and international environment. You have various opportunities to develop yourself and we will support you with that by offering various training and development possibilities.

• We take into account your home situation and your ambitions and help you to balance work and private life.
• Monthly team events.
• To work in an ambitious, international environment with colleagues from different countries and cultures, who strive for the best.
• 8% holiday allowance and 13th month payment.
• 30 vacation days per year. Optional you can buy 15 additional days.
• Commuting allowance based on annual public transport 2nd class, most economical way, or € 0,21 per km with a max of 75km one way.
• €5,00 net remote working compensation per day, with a maximum of €60,00 per month.
• Possibility to order a mobile phone (up to €800,-).
• Possibility to order office equipment for the home office (up to €500,-).
• Remote Working Policy i.e. Working From Home (WFH) and remote working in another country.
• Bicycle plan (fiscal benefit).
• Company fitness (fiscal benefit).
• Mental health workshops and budget for external courses (i.e. Dutch language classes).
• Employee contribution towards pension insurance (max 5%, currently 2%); our pension scheme is based on a defined contribution scheme.
• Training & development possibilities paid by the bank.

The role is based in the Netherlands. All candidates need to be willing to relocate to the Netherlands. Internal employees will be supported in case of relocation.

We are open to considering flexible working requests in line with organisational requirements.