Senior Retail Planner

With Supply Chain you are at the core of our operations. Simplicity and innovation come together to shape the future of our brand through smart solutions.

Share your talents

Rituals is growing, and in this role you help ensure that Supply Chain never becomes the bottleneck for growth. With this mindset, we invest in capacity, design scalable processes, and automate wherever possible. Managing complexity through smart, simple solutions keeps us in control while ensuring exceptional customer service, an ever-visible top priority with an exciting roadmap of projects ahead. We’re expanding into new markets, opening around 200 stores annually, and strengthening our online presence. Think globally – Europe, Asia, and the Middle East.

The S&OE team oversees 1400 stores worldwide and 5 E-commerce warehouses in Europe, handling everything from promotions to commercial events and product launches. This specific role focuses on Retail activities. Every day is an adventure, with your work directly impacting the company’s success.

Our main goal is to maximize availability and profitability by optimizing the forecast for the 0–3 month horizon. You independently manage daily planning operations for your country package while continuously seeking improvements, exploring new opportunities, and driving projects to elevate our top-tier Supply Chain.

Your key responsibilities:

• KPI management: Manage, provide, forecast, and analyze on a daily basis relevant KPIs and metrics such as Availability, Days of Supply, Forecast, and Inventory Value versus Store Targets.
• Forecasting management: Manage the S&OE forecast for products and stores within the 0–3 month horizon by optimizing settings and considering factors such as actual sales, lead time, and safety stock.
• Stakeholder management: Build and maintain strong relationships with internal and external stakeholders. Externally, you have frequent and efficient meetings with Retail Coordinators and managers in Rituals countries, setting up the right discussions and addressing important topics to improve ways of working together. Internally, you work closely with teams including Supply, Demand & Inventory Planning, S&OP Planning, Logistics, Retail, Ecom, Wholesale/Travel/B2B/Master Franchise, Marketing, and Business Technology.
• Operational Excellence: Proactively identify, develop, and implement improvement initiatives that contribute to the growth of the Retail and Ecom S&OE planning team and the Supply Chain department as a whole.

Bring all of you

• You have at least 2-3 years of relevant experience in S&OE planning, replenishment planning, or a combination of planning and forecasting in a commercial organization.
• Experience working in a Retail or FMCG organization.
• You have a minimum Bachelor educational level, preferably in Supply Chain, Logistics, or Business Administration.
• You are great with Excel and have experience working with Power BI dashboarding.
• You have knowledge of ERP and planning software, preferably Logility & RELEX.
• You have analytical skills and commercial insight.
• You are assertive, proactive, flexible, accurate, and have a high level of stress resistance.

And we invest in you! Alongside a dynamic role filled with challenges, we offer a wide range of trainings for both professional and personal development.

Our Benefits

Working at Rituals means being part of a fast-growing, international environment, while staying grounded in what matters: people, wellbeing, and meaningful work.

• Bonus opportunity
• Pension plan
• Commuting allowance
• Learning and development opportunities (training, internal growth, mentorship)
• Employee discount on Rituals products
• Wellbeing support initiatives