People & Culture Internship - HR Operations

Hi, we are Swapfiets! 👋 The bicycle subscription, where you are always assured of a working bicycle. Our mission? Making cities more liveable and sustainable under the motto 'buy less, use more'. Do you see a challenge instead of a problem? And are you ready for an acceleration in your career? Then you are ready for the Swapfiets adventure!

As an HR Operations Intern, you will play an important role in supporting our People & Culture team for the Netherlands. This internship offers the opportunity to gain hands-on experience in HR operations in the Netherlands while contributing to process improvements, documentation, and internal communications. You’ll be helping us ensure smooth operations and an excellent employee experience across our teams.

What you will do

• Supporting sickness management initiatives by gathering data on best practices, helping create trainings and guidelines, and aligning with local frameworks;
• Assisting in payroll preparation processes, contributing to a smooth and 100% correct payroll
• Assisting in reviewing and optimising People & Culture processes in the Netherlands, ensuring alignment with global standards and identifying efficiency opportunities;
• Assisting with Collective Labor Agreement (CLA) updates, including internal communication around changes;
• Creating clear and user-friendly manuals, infosheets, and FAQs, to support employees (e.g., payslip explanations or user guides);
• Developing templates and documentation to support consistency across HR operations;
• Researching and sharing HR best practices to continuously improve our ways of working;
• Reviewing and updating documents to ensure inclusive and accessible language across all People & Culture materials.
• Keeping our People & Culture intranet up to date by mapping, cleaning, and improving content;

The gear you need

• Currently studying or having a Bachelor's degree in a Human Resources-related field;
• Available to work full-time (40 hours);
• Ready to start in the beginning of June/July for 3-6 months;
• You are detail-oriented and organised;
• You have an inclusive mindset;
• Fluent in English. Dutch is a plus;
• Living in the Amsterdam area or willing to commute (please note that Swapfiets does not offer travel compensation for interns);
• Eager to get your hands dirty; after all, our core business is swapping bikes!

Benefits for a smooth ride

• An inside perspective of an international growing scale up!
• Your own Swapfiets (lend-lease)!
• Internship compensation (up to 500 euro per month);
• Awesome lunch in the office for a small contribution;
• Freedom & responsibility;
• Half a social leave day of volunteering;
• At your SwapService hours: Work in stores or warehouses for a day to gain hands-on experience in the core of our organisation;
• Ambitious, young and enthusiastic colleagues within an international environment;
• Flexibility in working from home or in our beautiful and light office in Amsterdam, with the expectation of being in the office on Tuesdays.
• Friday afternoon drinks with colleagues.

Highlighted Perks

• Free Swapfiets
• Fun working culture
• Growth opportunities
• Supportive team
• Learning opportunities

Why you should ride with us

Working at Swapfiets means joining the ride of your life. We pedal with purpose, knowing our work drives real impact for people, cities, and the planet. With a supportive team, open communication, and a flat structure, you’ll always have others cheering you on. As we move fast and tackle the unexpected twists along the way, we make sure the journey stays exciting, rewarding, and, most importantly, fun!