Director Operations

As Director Operations, you are responsible for the quality and performance of operations. You will lead an operation with over 200 employees across multiple layers, modalities and disciplines. You will develop your direct reports (6 employees) so they can enable their teams or own skills to excel. Together with the founders, you will set the course for Operations and contribute to strategic decisions around growth, partnerships, and investments.

This is a unique opportunity to manage a mature, profitable shared e-mopeds business, a fast growing e-cars scale-up and an e-bikes business in the start-up phase.

In a nutshell.

Check is a fast-growing shared mobility platform, providing the easiest way around town. The company believes urban mobility can be more efficient and wants everyone in every city to be able to reach their destination within 15 minutes.

Check introduces new and smart forms of mobility. Its shared e-mopeds, cars and e-bikes are available in cities throughout The Netherlands.

The role.

You hold full responsibility for operational performance, fleet quality and availability. You combine a strong focus on people with an analytical and results-driven approach to processes and results.

Your responsibilities:

• Define and execute the operational strategy to ensure growth, scalability, and efficiency.
• Full P&L responsibility for all fixed and variable costs
• Lead, develop, and inspire an organization of 200+ employees through 6 direct reports
• Design and implement a scalable organizational structure that is future-proof.
• Act as a strategic sparring partner to the founders on topics such as expansion or investments.
• Create a work environment where people take ownership, develop themselves, and enjoy their work.
• Work together with Product, Support, Finance, Growth and HR teams to solve complex interdepartmental problems.

Requirements.

• Master’s degree and at least 7 years of relevant experience.
• Proven experience leading a multi-layered organization (some of your direct reports manage teams themselves).
• Track record in scaling an organization
• Strong leadership qualities: people-focused and result-driven.
• Strategic thinker with a hands-on mentality
• Excellent stakeholder management skills across all levels (founders, teams, external partners)

Competencies

Deliverer

Combines vision and execution by creating a sustainable and effective operational strategy, with goals that improve company results.

Problem-solver

Connects complex interdepartmental challenges and guides the team to data-driven solutions.

Communicator

Sets the bar for exceptional, impactful operational plans and proposals and gets people on the same page.

Decision-maker

Decisions are based on interdepartmental and industrial needs, while overseeing company risks and opportunities.

Leader

Guides and mentors the department to create impactful outcomes with minimal supervision.

How you benefit.

• Sports lessons & tournaments paid by Check 💪 FitCheck program
• When work allows 🧘‍♀️ A Check Out Day once per 2 weeks
• For 2 weeks per year 🌏 Work remotely
• Work on company goals 🏖️ During a workation with colleagues at Empowr
• 🙋🏼 Unlimited mental support
• To grow your competencies 🌱 €2000 learning budget
• With free lunch, drinks and play area ✨ An inspiring HQ
• And the option to upgrade to first class 💺 Free train trips
• Check Credits 🛵 To travel the easiest way around town
• For the best meals, coffee snacks & bites 👩🏼‍🍳 Our own Check's Chef