EU TBM Lead

How you can make a difference

Lead the charge in making every tech investment count - shape the future of Europe’s most customer-obsessed, AI-driven retailer!

About Ahold Delhaize

We’re Ahold Delhaize, one of the world’s largest food retail groups. Together with our seventeen strong local retail brands in Europe, the United States, and Indonesia, we share a passion for delivering great food, value and innovations. By bringing ideas to the table and acting on them, you help create a healthier tomorrow. Together, we make better choices accessible for millions of people every day.

Role Summary

Technology Business Management (TBM) is a critical capability that enables organizations to understand, govern, and maximize the value of their technology investments. By providing transparency into technology costs, consumption, and value drivers, TBM supports better decision-making, stronger financial discipline, and a more outcome-focused dialogue between technology, finance, and the business.

As we are on a mission to become the most customer-centric and AI-enabled retailer in Europe, technology plays an increasingly central role in delivering differentiation, speed, and scale. Achieving this ambition requires that we optimize and maximize the impact of every euro invested in technology. A strong, mature TBM capability is a key enabler to achieve this — ensuring that technology investments are transparent, aligned to business priorities, and continuously optimized.

The European TBM Lead is accountable for designing, building, and scaling the Technology Business Management (TBM) capability across Europe, enabling transparency, cost insight, and value-based decision-making for technology investments.

The role reports into the EU CTO Office and operates at a strategic and cross-functional level, working closely with European Business Technology (EBT) Technology Controllers, senior technology leaders, and finance stakeholders. The TBM capability is powered by Apptio, which we recently implemented.

The TBM Lead works in close partnership with a TBM Admin / Specialist within the EU CTO Office and serves as the senior functional owner and capability lead for TBM in Europe.

Key focus areas of your role:

TBM Strategy & Capability Ownership

Own the end-to-end European TBM capability, including strategy, governance, operating model, and roadmap, while acting as the functional owner for TBM and Apptio with accountability for business outcomes and value realization. Translate Group TBM principles into scalable European standards and ensure TBM becomes a core driver of portfolio, financial, and enterprise decision-making.

Apptio Implementation & Platform Leadership

Lead the European implementation and adoption of Apptio in collaboration with Group TBM, implementation partners, and internal stakeholders, ensuring robust cost models, allocation logic, and data transparency across platforms and products. Drive alignment between European and Group Apptio architectures while providing strategic direction and prioritization for TBM platform resources.

TBM Taxonomy, Model & Data Governance

Ensure consistent application of the TBM taxonomy, cost models, allocation rules, and data structures across Europe while governing data integrity and transparency. Drive continuous improvement in data quality and auditability to ensure TBM outputs are scalable, trusted, and decision-grade.

TBM Use Case & Value Realization

Define and scale high-impact TBM use cases that drive cost transparency, optimization, and value-based decision-making across planning, portfolio governance, and operations. Track adoption and business impact while embedding TBM insights into enterprise processes to shift the organization from cost visibility to outcome-driven optimization.

TBM Operating Model & Office Leadership

Define and evolve the European TBM operating model, clarifying roles, responsibilities, and ways of working across all TBM functions. Build and scale TBM capability maturity over time while ensuring TBM operates as a sustainable management capability embedded in decision-making, not just a reporting function.

What’s in it for you?

At Ahold Delhaize, we create a caring culture where you feel safe and supported. Being part of our family of brands comes with cross-cultural teamwork, international experience, and room to explore across brands and functions. Your curiosity drives what’s next!

We value your well-being, both at work and beyond. That’s why we offer benefits like flexible work options, well-being initiatives, sabbatical leave, and family care. This way, you can add something meaningful to our recipe. We enjoy connecting in our office and encourage you to spend at least three days a week here, based on a forty-hour work week.

Plus:

• Attractive bonuses
• A first-rate pension plan
• 20 vacation days and the option to buy an additional 12,5 days from your personal ‘flex budget’
• Travel expenses or an NS travel card
• A laptop and smartphone

The ingredients you bring

Everyone brings their unique flavor. We believe this role comes to life when you bring the following:

• Bachelors degree in economics, IT or a similar field
• Extensive experience in delivering business value through applying Technology Business Management in practice.
• Hands-on experience with Apptio (Costing, Planning, Billing), or a comparable solution is a hard prerequisite.
• Proven track record operating at senior management level in complex, multinational European environments.
• Strong communication skills with the ability to influence both executive and operational stakeholders.

Aside from these hard skills, we think you should also bring some much-valued soft skills to the table: strategic thinking, strong financial & analytical leadership and influence. In addition to these, an ownership mindset will take you far.