Data Analyst - Transaction Banking

Are you fascinated by the financial sector and eager to explore the world of banking products and transaction data? Join the BI & Analytics Center of Expertise as a Data Analyst - Transaction Banking and become part of a team of young and highly motivated data professionals, empowered to use data for strategic, regulatory, operational, and tactical decision-making. If the idea of an autonomous team with the freedom to learn, grow, and make impact sounds exciting, this role offers that and more.

Working environment

We are the Product Data Practice department, part of the Data Domains of Accounts, Savings & Transactions, and Insurances (AST&I), currently being set up through the implementation of the bank’s federated data governance model. The AST&I Data Domains are within the Transaction Banking product unit, which covers a vast portfolio of products: accounts, payment cards, packages, savings, insurances, open banking APIs, trade finance, digital products like Apple Pay and Google Pay, and associated sales, business, and risk management processes. We contribute significantly to the revenue of the bank, manage different regulatory and operational topics, and contribute to Objectives and Key Results set for the Personal & Business Banking Client Unit, serving about 6 million Personal & Business Banking customers.

The Products Data Practice department is composed of two Centers of Expertise: 1) the BI & Analytics CoE (BI&A CoE), a team of data analysts responsible for BI, reporting, and data analytics, and 2) the Advanced Analytics & AI Center of Expertise (AA&AI CoE), a team of Data Scientists responsible for the portfolio of AA&AI use cases in line with the strategy of the AST&I Data Domains and the bank-wide AI Strategy. In addition, the Products Data Practice department is responsible for our cloud-based data and analytics platform with the Transaction Banking Domain Data Store (DDS).

The team’s vision is to stimulate an environment where data is vital to everything we do.

We apply analytics and emerging technologies to explore, research, and gather valuable insights; define, report, monitor, and improve performance for several product groups; advise them on new proposition designs and duty of care topics; predict and forecast trends of product usage; and help decide the course of action and priorities to achieve great customer satisfaction and vendor relations. We also act as change agents to embed a data-driven mindset at all levels of the organization, enabling teams to get the full potential of the data we have, thereby strengthening data maturity and literacy in the bank.

All our Data Analysts and Scientists have T-shaped profiles and, next to data analytics and data science, they can play different roles like Lead Analysts, Subject Matter Experts, and Business Liaisons. The Products Data Practice is 25+ people strong, with 65% Analysts and Scientists and 35% Engineers and modelers, and consists of 7 nationalities based across the Netherlands and India. We follow agile principles and work on cross-grid and cross-functional initiatives while collaborating with other analytics teams, business experts, business developers, product owners, seniors, and leaders, providing an excellent opportunity for networking and knowledge sharing. We have developed a culture where entrepreneurial spirit, empathy, fun, and celebrating successes are truly appreciated.

Your job

In your role as a Reporting Data Analyst, you will:

• Act as a data sparring partner with business stakeholders on smart KPIs and reports, with relevant insights for the right audience
• Understand underlying processes for different products and services, and connect the dots
• Work both in individual contributor roles and in collaboration or co-creation with multiple analysts
• Engage in complex long-term projects, with focus on continuous delivery in small increments
• Extract actionable insights from large data sources, perform recurring or ad hoc analyses and reports
• Conduct data research and analytics on different datasets such as products, transactions, channels, customers, and CRM or sales
• Collaborate with multidisciplinary teams and manage different stakeholders
• Practice the art of storytelling through numbers and effective visualization techniques
• Organize your work in a structured manner and effectively communicate to all parties involved
• Focus on continuous improvement and automation of existing deliverables
• Be curious, ask enough questions to deep dive, and not hesitate to change or challenge the status quo
• Remain proactive in coming up with ideas to improve or solve technical, business, or data challenges

Your profile

Do you think you are a fit? Check your qualifications:

• Degree in STEM or economics/business, with an analytics focus
• 2-5 years of work experience, with at least 2 years in a data or analytical field
• Experienced in programming languages such as SQL and Python
• Experience with data visualization tools like PowerBI or Tableau
• Basic understanding of advanced analytics techniques such as forecasting, prediction, cluster analysis, and machine learning, or a willingness to learn and develop in that area
• A combination of analytical skills, intellectual curiosity, stakeholder management, communication, and reporting skills
• Effective written and verbal communication skills in English and Dutch
• Nice to have: Experience working on Azure, Databricks, or similar cloud platforms
• Nice to have: Knowledge of agile methodology, and ability to manage multiple priorities simultaneously
• Nice to have: Understanding of data warehouse concepts and data modelling techniques
• Nice to have: Knowledge of the financial sector and/or banking products
• Nice to have: Microsoft Certified Power BI Data Analyst Associate (PL-300)
• Nice to have: Databricks Certified Data Analyst

We are offering

• The opportunity to proactively work on your vitality and fitness
• Additional benefit budget of 11%, which you can use to buy flexible working conditions
• A personal development budget of EUR 1.000 per year
• An annual public transportation pass or travel budget, depending on the function
• A solid pension plan