Social Media Manager

Equinix is a digital infrastructure company where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Social Media Manager

Job Summary

Responsible for developing and implementing complex, cross-functional and/or global communication programs.

Responsibilities

Content Creation/ Management

• Works closely with senior leadership to create and deliver key messaging to stakeholders and target audiences
• Evangelizes and educates on communication best practices
• Optimizes content creation processes, determining when to reuse existing content, create purpose-built content, or acquire 3rd party content to meet organizational needs
• Creates and upholds corporate content governance policies
• Creates complex content for key stakeholders, as needed
• Determines global/local relevance, coordinating with regional and local peers and tweaking content and/or translating, as needed

Communications Planning

• Develops and maintains a master communications plan, ensuring alignment with department and broader company initiatives
• Constantly seeks to evolve and refine communication programs

Communication Platform Management

• Provides input on the requirements for definition and selection of new content-related technologies
• Owns various communications platforms, including content, governance, and information architecture

Stakeholder Management and Communication

• Builds relationships and works effectively at all levels within the organization and across functions
• Facilitates periodic cross-functional meetings to foster knowledge sharing, collaboration and progress around content best practices and challenges
• Identifies and provides input to key stakeholders throughout the company
• Ensures alignment in cross-functional priorities
• Manages agency relationships and expectations, assists in identifying agency requirements and agency selection process

Project Management

• Leads cross-functional teams in implementation of large projects
• Communicates major project/program scope, schedule, resource, risks/issues and budget changes

Reporting and Metrics

• Identifies metrics to measure for his or her area of responsibility, and how and when to report on them
• Oversees content measurement and KPIs, including the design and operation of relevant, synthesized dashboards, reports and analyses

Qualifications

• Proven years experience preferred
• Bachelor's degree preferred or equivalent experience

This posting is for a backfill position, meaning it is to fill an existing vacancy within our organization.