Projectmanager Onboarding International

Do you want to onboard international partners and optimise this process?

To achieve ambitious price and product range targets, we select, approach and convince top e-commerce players to do business on our platform. You ensure that these new partners settle in well at bol and understand how selling with us works.

What will you be doing as Project Manager Onboarding International?

As Project Manager Onboarding, you will be the owner of the onboarding process that gives strategic partners a soft landing at bol. The goal is to enable these carefully selected partners to quickly start selling a relevant, high-quality product range with tight delivery times and a high level of service. This requires close coordination with the international New Business Development team, the team responsible for our ecosystem, and various other teams within bol. Furthermore, you will not only be responsible for one-on-one onboarding for new partners, but also play a significant role in onboarding new integrators and agencies that join our international ecosystem.

A part of the process begins as soon as your colleagues from the New Business Development team have finalized the deal. You then take over the baton and sprint with the partner to the finish line for the go-live. Throughout the onboarding process, you are the partner’s operational point of contact and you familiarize them with bol. You will guide new partners for a period of 2 to 4 months. Once you are done, the partner is handed over to an account management team, which ensures that our work continues to deliver value for the platform and our customers for years to come.

• You supervise the onboarding process to ensure that partners can start doing business quickly and successfully.
• You coordinate closely with colleagues in the team, plan onboarding processes for new key accounts and ensure that everyone is kept informed of progress.
• You identify any bottlenecks in the onboarding process and resolve them.
• You coordinate the onboarding process, both internally and externally, with partners and integrators.
• You monitor the progress of the onboarding process and report on it.
• You collect partner feedback and, together with the team, translate it into improvements.
• You communicate fluently in English and Mandarin, both in writing and verbally.

3 reasons why this is (not) for you

• You need a lifeline: You are not comfortable taking on topics independently and prefer to be guided.
• Change: Within bol, the international partner program is a rapidly changing environment. New insights ensure that working methods can be adapted quickly. Think in weeks rather than months.
• You hate operational tasks: No, if you just want to tinker with processes and avoid operational responsibility.

• You are a master at running your own projects from front to back: Yes, if you enjoy coordinating multiple onboarding processes at the same time.
• You enjoy diving into processes to spot bottlenecks and resolve them: Yes, if you enjoy streamlining processes so that you can deploy them flexibly and in a partner-specific manner.
• You understand partners: Yes, if you can help and understand partners from a variation of countries.

This is where you'll end up

As Project Manager Onboarding, you’ll be part of a team of about 20+ colleagues who are working on further shaping the global partner portfolio and thus the growth of bol.

Relocation

Bol wants to ensure that you make the best possible transition. We offer relocation assistance to the Netherlands from the moment you have the job.