Senior Key Account Manager - Non TUI Agencies

You'll be responsible for managing relationships with key non-TUI agency partners, tour operators, and agency associations, driving revenue growth and ensuring partner satisfaction with our Flight Consolidator products and services.

About our offer

• Personal benefits: Attractive remuneration, discretionary bonus schemes, generous travel benefits, extensive health & well-being support, and more.

• Flexible working: Work is something you do, not somewhere you go. We encourage a healthy work-life balance with a dynamic working environment.

• A career to shape: Access the TUI Learning Hub to level-up and reach your ambitions.

• Broaden your network: We champion intercultural collaboration and provide opportunities to work on global projects and teams.

• Community: Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation.

About the job

• You'll manage relationships with key non-TUI agency partners, tour operators, and agency associations, taking ownership of revenue and margins for your assigned accounts and target customer groups.
• We'll look to you to develop and implement account-specific strategies, including incentives, to achieve sales targets and maximize growth opportunities within your portfolio.
• You'll identify potential new agency partners by systematically screening the market, generating sales pitches, and building an acquisition funnel that converts leads into consolidator revenue.
• Taking ownership of commercial negotiations with agency partners, you'll secure favorable terms and agreements that balance partner needs with our organizational objectives.
• You'll monitor account performance against targets and KPIs, providing detailed reporting and developing clear account plans with objectives and action steps.
• Working closely with our product teams, you'll ensure partner requirements are addressed, provide market intelligence, and identify opportunities for customized solutions that strengthen our partnerships.

About you

• You have proven experience in key account management or similar commercial roles, preferably within the travel or aviation industry.
• You bring knowledge of flight consolidation or similar aviation commercial roles, with a solid understanding of travel agency business models and operations.
• You possess excellent relationship-building and networking skills, with the ability to establish connections at multiple levels within partner organizations.
• You demonstrate effective negotiation skills and commercial acumen, with the ability to analyze sales data and identify growth opportunities.
• You're a strategic thinker who can develop account-specific plans while maintaining a focus on partner satisfaction and problem resolution.