Bachelor/Master internship: Creating an AI agent as our first line of support employee

Bij DAF krijg je als stagiair de kans om een AI-agent te ontwikkelen die teams ondersteunt als eerste lijn van support en softwareontwikkelaars helpt om optimaal gebruik te maken van code libraries.

Will your AI shape process and development at DAF?

Functiebeschrijving

To make life easier for the teams that work with us, we want to build an AI agent that acts as our first line of support. This agent should be able to walk teams through the application onboarding process, propose solutions based on our best practices, and help software developers get the most out of our code libraries.

As our intern, you will be the one building this agent. The assignment has two sides to it: understanding and improving our current processes, and actually creating the AI agent itself. It helps if you can read source code but you are not expected to write code yourself.

Your responsibilities will include:

• Talking to stakeholders to understand what they need
• Mapping out the process to identify which sources the AI agent should draw from
• Spotting opportunities to improve existing processes and putting those improvements into practice
• Exploring existing AI solutions and picking up best practices along the way
• Building your proposed solution and showing that it actually works
• Writing up recommendations to keep the agent relevant and maintainable going forward
• Connect the agent to existing DAF tooling so it can do more than just answer questions
• Look into whether the agent could be integrated directly into a software engineer's code editor

Your profile:

• You're studying towards a Bachelor's or Master's degree in Business IT & Management or something similar
• You're comfortable working in English and/or Dutch
• You genuinely enjoy unravelling a process and figuring out how to make it better
• AI and AI agents are something you find naturally interesting

During the interview we enjoy hearing about side projects or personal work you have been working on. It doesn't have to be polished, it just tells us a lot about how you think.

Afdeling

You will be part of an experienced and dedicated international development team within the IT Europe department of PACCAR, located in Eindhoven, the Netherlands, working together with colleagues in Seattle and India.

Our team manages an identity and access management platform that brings dealers, customers, and suppliers together in one place. Through a single login, they can access a wide range of DAF applications to configure, sell, and manage trucks.

A big part of what we do is helping other DAF application teams connect to our platform smoothly. We provide onboarding guides, software libraries, and ongoing support to make the integration process as straightforward as possible. On top of that, we continuously keep up with the latest security standards and update our codebase accordingly.

Wij bieden

• A view behind the scenes at a large international corporation
• A lot of freedom and responsibility, with room for your own initiatives and visible results in the workplace
• An experienced coach and supervisor who can teach you a lot and support you with your assignment
• After your graduation, the opportunity to start your career at DAF