Expansion Team Lead

About the Role

Team Leads for Business Development manage Business Development Representatives and are principally centered on people management of teams focused on revenue-generating activity. Responsibilities may include using the Help Centre (help.uber.com), saved replies, and creating blog posts to inform teams of changes to products, processes, or policies.

What You'll Do

• Communicate and set clear expectations with team members
• Coach and develop sales agents
• Understand local Ops strategies and ensure team operations are aligned to maximize impact
• Drive strategic plans to improve team performance
• Work with stakeholders in Ops and Sales for reviewing output and pushing sales strategy/tactics down to CommOps team

What You'll Need

• 2-3 years of sales or account management experience
• At least 1 year of people management experience
• People development and coaching experience in a team environment
• Strong communication, problem-solving, and prioritization skills with ability to manage through ambiguity
• Experience in B2B/B2C sales environments
• Experience in project management
• Strong analytical skills
• Effective stakeholder management skills
• High level of ownership and accountability

Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time.