Business Control Officer

Business Control Officer

Insurance within ING is growing for our private and business customers. If you want to be part of this growth and ensure that this growth is compliant and complies with internal and external laws and regulations, please respond to this vacancy.

Your role & work environment

You ensure that Tribe Insurance's activities are safe so that we can show that to regulators and the outside world. You contribute to the integrity of ING's products, services, employees and compliance with the outside world. You are a business partner in the 1st line of defense, part of the Agile Delivery & Client Services Organisation (Tribes, Squads, Customer Loyalty Teams, Centre of Expertise, etc.) that promotes awareness of the concept of "Safe Business" to ensure that business risks are under control. This means that you proactively manage the entire risk process, from identification to management and mitigation of risks. You ensure that the number of non-financial risks remains within the organisation's "risk appetite" and risks are identified in a transparent manner.

Your responsibilities

As Business Control Officer you are responsible for the following activities:

• Advise and assist with the implementation of new and updated non-financial risk policies, procedures and measures
• In collaboration with the stakeholders, you identify risk items based on business knowledge of the end-to-end business processes
• Provide evidence, document and report the risks
• Actively involved in discussions about, for example, risk acceptance and measures to limit risk exposure
• Help with providing analyses (gap analysis, scenario analysis, major incident and impact analysis)
• You are (co)gatekeeper of the Product Approval and Review Process (PARP) within the Tribe
• Contribute to the risk assessment plan and prepare it
• Participate in the agile ceremonies (market places, sprint planning and demo, risk wall in Obeya Room) to stay informed about the most important activities at all times
• Take care of and maintain risk awareness and evaluate the need for first-line training for employees. You adapt training to the needs of the first line and organise the annual NFR training and the Awareness Plan
• Monitor the quality of the non-financial risk framework by identifying the key risks, conducting key control tests, and gathering evidence to avoid the risk of financial loss or reputational damage
• Contact for the 2nd Line of Defence
• Advise internal stakeholders

How to succeed

You strive to bring fresh ideas and accept challenges in a rapidly changing and complex environment. You are a person who listens and invests in others to achieve common goals. In addition, you offer creative solutions to problems. You are an enthusiastic colleague who is willing to help others be successful and you always think a step forward.

As a Business Control Officer, we ask you have/are:

• Current residency in the Netherlands and fluent in both Dutch and English
• A completed HBO/WO education or demonstrably an HBO/WO work and thinking level
• Proven experience with 1st-line risk management is a pre; affinity with this field is a prerequisite
• Good analytical, coordination & organization skills
• You are flexible, communicative, strong, decisive, convincing and take ownership
• You have both knowledge of processes in general and specific of banking and risk processes

If you do not meet all the requirements but feel that this is the job for you, we would love to hear from you.

Rewards & benefits

The benefits of working with us at ING include:

• A salary indication tailored to your qualities and experience
• 13th month salary
• 8% Holiday payment
• Individual Savings Contribution (BIS), 3.5% of your gross annual salary
• Mobility card
• Attractive pension scheme
• Hybrid working to blend home working for focus and office working for collaboration and co-creation