Internship - Wholesale Banking – Client & Digital Services

Join ING as an intern in Wholesale Banking – Client & Digital Services, where you’ll support planning and communications that help drive client experience and digital enablement within Wholesale Banking.

About the department

The Wholesale Banking – Client & Digital Services domain operates at the heart of client experience and digital enablement within Wholesale Banking. The communications department focuses on planning, coordination, and clear communication across a broad stakeholder landscape, ensuring that strategic initiatives, updates, and improvements are delivered in a structured and engaging way.

Within this domain, communication plays a key role in connecting teams, sharing progress, and driving transparency. As an intern, you will be part of a small, dynamic team and work closely with a Planning & Communication Expert, supporting a wide variety of activities that contribute directly to the department’s effectiveness and visibility.

The internship

This internship offers a hands-on and highly diverse experience. No two days are the same: some activities are recurring and structured, while others arise ad hoc and require flexibility, creativity, and ownership.

You will support the Planning & Communication Expert in daily activities and have ample opportunity to take initiative, bring in fresh ideas, and continuously improve how the department communicates and operates.

To ensure a smooth onboarding, the preferred start date is 1 June, allowing time to learn from the current intern. At the same time, we understand that many academic programs start in September. Therefore, there is flexibility to:

• Start in June, followed by a break during July and August, and continue from September
• Start in June and continue directly the internship

Your responsibilities

As an intern, your tasks will include, but are not limited to:

• Supporting the end-to-end creation of bi-monthly newsletters, including topic collection, coordination with stakeholders, content drafting, review cycles, and distribution
• Contributing to monthly and periodic updates, including monitoring input, structuring information, and ensuring consistent messaging
• Assisting in the creation of communication materials such as one-pagers, presentations, and internal updates
• Supporting the development of video content, from concept and scripting to basic editing and publication
• Helping improve communication processes and formats across the department
• Providing day-to-day support on ad hoc planning and communication tasks
• Conducting research and proactively proposing improvements, ideas, or new approaches where relevant

There is also room to shape the internship based on your strengths and interests, as long as it adds value to the team and the department.

Who you are

You are a proactive and curious student who enjoys variety and takes ownership of their work. You are comfortable working independently but also enjoy collaborating with others and engaging with different stakeholders.

You recognize yourself in the following profile:

• Creative, curious, and eager to learn
• Proactive, hands-on, and not afraid to take initiative
• Able to work independently and deliver high-quality output
• Socially confident and comfortable approaching colleagues and stakeholders
• Flexible and able to switch between different types of tasks
• Organized, reliable, and detail-oriented

Your background

• You are preferably a third-year student (or later) enrolled in a relevant Bachelor or Master program (e.g. Communication, Media, Business, Digital, or similar)
• You have affinity with communication and digital content
• You have basic to intermediate experience with tools such as Adobe Creative Suite (e.g. Premiere Pro, Premiere Rush, After Effects) and Microsoft tools such as Outlook, Teams, and PowerPoint
• You are comfortable working in a professional, corporate environment and adapting your communication style accordingly

What we offer

• A six-month internship within a professional and supportive team
• A varied role with real responsibility and visibility
• Guidance and coaching from an experienced Planning & Communication Expert
• Space to bring your own ideas and make a tangible impact
• An internship allowance in line with company policy
• A flexible start structure to align with academic calendars

Rewards and benefits

• Internship allowance of 700 EUR based on 36 hours work week
• Your own work laptop
• Hybrid working to blend home working for focus and office working for collaboration and co-creation
• Personal growth and challenging work with endless possibilities
• An informal working environment with innovative colleagues

During the duration of your internship at ING, it is mandatory to be enrolled at a Dutch university (or EU-university for EU passport holders).

About our internships

Every year, more than 350 students join our internship program. While there are no guarantees about your future, many of our former interns move into a permanent role or onto our International Talent Programme (traineeship).

Whatever happens, an internship at ING is the ideal opportunity to meet a wide variety of people, to build up your own network, and to learn about many different aspects of banking – put simply, it’s a great start to your career.