Account Director - Healthcare

Job description

As Account Director Healthcare, you are responsible for building, expanding and nurturing strategic client relationships within the Healthcare sector. Your primary focus is to grow existing accounts, identify new opportunities within those organizations and ensure long-term partnerships.

You combine strong enterprise sales capabilities with a deep understanding of the Healthcare landscape. You understand how complex healthcare organizations operate and can translate their evolving needs into scalable digital and 3D solutions.

You work closely with internal teams across Project Management, Creative and Production to ensure client engagements run smoothly and deliver outstanding results. While you do not manage teams directly, you play a key role in aligning internal stakeholders and safeguarding client satisfaction.

You maintain a strong presence with your clients, building trusted relationships at senior stakeholder and C-suite level. You are comfortable operating in international environments and take initiative to travel to strengthen partnerships and unlock new opportunities.

What will you do?

Strategic Account Growth

• Develop and execute account growth strategies for key Healthcare clients
• Identify and unlock new opportunities within existing accounts
• Build long-term strategic relationships with senior stakeholders and decision makers
• Translate client business challenges into scalable digital and 3D solutions
• Act as a trusted advisor to clients within the Healthcare sector

Enterprise Sales and Opportunity Development

• Drive revenue growth within assigned Healthcare accounts
• Lead complex enterprise sales cycles including SaaS and project-based offerings
• Identify expansion opportunities across departments, regions and business units
• Maintain disciplined pipeline management and accurate forecasting
• Collaborate with internal teams to develop compelling proposals and solutions

Client Relationship Management

• Build and maintain strong, long-term partnerships with key clients
• Ensure high levels of client satisfaction and engagement
• Maintain regular contact with stakeholders and decision makers
• Represent the company externally through industry relationships and events
• Maintain strong client engagement through regular international travel and presence

Collaboration and Delivery Alignment

• Work closely with project management and delivery teams to ensure successful project execution
• Align internal teams around client goals and expectations
• Support project teams during scoping, proposal development and key delivery milestones
• Help resolve client challenges and ensure smooth collaboration
• Contribute to continuous improvement of client engagement and account management practices

Your Profile

• You are commercially driven, relationship-focused and proactive in identifying opportunities. You bring a strong work ethic, operate with ownership and genuinely care about the details.
• You have a strong affinity with the Healthcare sector and understand the regulatory, organizational and stakeholder complexity of the industry.
• You are confident engaging with senior stakeholders and bring strong executive presence. Clients see you as credible, authentic and solution-oriented.
• You are comfortable operating in international environments, flexible to travel and able to work across time zones.

Core Competencies

• Strong Healthcare sector understanding
• Proven experience managing and growing enterprise accounts
• Experience with complex B2B sales cycles
• SaaS and project-based solution selling experience
• Strong stakeholder management at senior and executive level
• Strategic account planning and opportunity development
• Understanding of digital transformation and technology solutions
• Strong presentation and communication skills
• Ability to collaborate effectively with multidisciplinary teams
• High level of ownership and initiative
• Strong relationship-building skills

What You Bring

• 7–10 years of commercial experience, preferably within Healthcare or a related sector
• Proven track record in enterprise account management and growth
• Experience working with large multinational organizations
• Experience managing complex B2B sales cycles
• Ability to build relationships with senior stakeholders and C-suite executives
• Experience collaborating with delivery and project teams
• Willingness to travel internationally when required

Working at INDG

At INDG we develop technology that enables engaging, hyper-realistic digital product experiences. Our goal is to make every product playable, by combining the science of technology with the artistry of computer-generated content.

Our culture brings together creative, tech and business individuals. We’re committed to excellence, and we’re always looking for more people who want to focus their care and attention on making beauty scalable through technology.