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Vanderlande systems generate large volumes of data across monitoring platforms, install base reports, site configurations, equipment performance logs and user activity. In theory, this data should provide clear insights into system health, operational performance, and service opportunities. In practice, however, much of this information remains fragmented across different tools and datasets, requiring engineers and service managers to manually interpret signals.
Because these systems evolved separately, valuable relationships between datasets often remain hidden. Extracting meaningful insights therefore requires significant manual effort and domain expertise.
As a result, decision-making is often reactive. Service teams spend time identifying root causes instead of acting on early signals, product teams lack clear feedback from the field, and customers receive insights later than necessary.
Advances in Agentic AI and modern data analysis techniques offer the opportunity to automatically identify patterns across datasets and generate actionable insights for different user groups such as service engineers, operations managers, and product teams.
Research question
How can (Agentic) AI techniques be used to identify meaningful patterns across Vanderlande’s monitoring, install base, site, equipment, and user data to automatically generate actionable, role-specific insights?
Department description
The Digital Services department develops data-driven solutions that improve the performance, availability and lifecycle value of Vanderlande’s automated logistics systems. The department designs, builds and operates scalable digital services that connect equipment, sites and operational data to cloud platforms for monitoring, analytics and optimization.
Working closely with engineering, service and product management teams, the department delivers capabilities such as predictive maintenance, operational insights, remote monitoring and AI-driven decision support. With multidisciplinary teams of software engineers, data scientists and domain experts, the department focuses on turning operational data from warehouses into actionable insights that reduce downtime, increase throughput and improve service efficiency.
Tasks/responsibilities
Expected activities:
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*Mandatory enrolment to a Dutch Education System & resident of The Netherlands
Vanderlande is the global market leader for value-added logistic process automation at airports, and in the parcel market. Vanderlande’s baggage handling systems move 4.2 billion pieces of luggage around the world per year. Its systems are active in 600 airports including 14 of the world’s top 20.
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