Functional Application Specialist

Do you want to contribute to the success of our global projects, with a fleet of over 80 vessels and an application environment with more than 500 active users? Are you the connecting link between business and IT, ensuring that applications optimally support operational processes and the work of our Planners? Then this role is for you.

The position

As a Functional Application Administrator within the Ship Management Department (SMD), you contribute to a stable, future-proof application environment that supports our Planners and other users worldwide. You work closely with fellow Functional Application Administrators and act as a bridge between the business (such as Planners and other end users) and IT. You ensure that the application fully supports business processes and is continuously improved.

Your responsibilities include:

• Acting as a liaison between users and IT to ensure the application aligns optimally with business processes;
• Solving cross-team and more complex application issues;
• Providing functional support for (complex) requests from Planners and other users;
• Proactively identifying bottlenecks together with key users and answering functional questions;
• Supporting the testing of new functionalities and keeping relevant documentation up to date for both business and technical teams;
• Escalating issues when necessary and collaborating with vendors and technical teams;
• Ensuring the application complies with internal policies and external regulations;
• Actively communicating with stakeholders about changes, updates, and incidents.

With your contribution, you ensure that Planners and other end users can work efficiently without being hindered by unnecessary complexity, and that the collaboration between business and IT runs smoothly.

Your impact

You will be part of the Ship Management Department, operating in an international environment with stakeholders around the world. Your base will be our headquarters in Rotterdam, overlooking the river Maas. We offer a hybrid working environment (based on full-time employment: 3 days at the office and 2 days from home) and facilities such as an in-house gym to start or end your workday in an active way.

About you

You are socially skilled, have a healthy sense of humor and easily connect with colleagues across different teams and disciplines. You are resilient and able to handle occasional peak workloads.

In addition, you have:

• A completed HBO-level education or equivalent working and thinking level;
• Several years of experience in a similar role, preferably within a larger and more complex organization;
• Experience with Workforce and Resource Management systems or an affinity with the maritime sector (a plus);
• Experience in functional data management and insight into system dependencies is a plus;
• Demonstrable experience in application management and end-user support;
• Knowledge of application modules, roles, and authorizations;
• Preferably knowledge of IT Service Management (such as ITIL Incident, Problem, and Change Management);
• Strong communication skills in English, both verbal and written;
• A proactive attitude, attention to detail, and the willingness to occasionally work outside office hours.

Quality is central to your work. You actively contribute ideas for improvements and help maintain a stable, future-oriented application environment. If you do not meet all the criteria but believe you would be a good fit for our team, we still welcome your application.

We offer

At Van Oord, you contribute to our mission: building a better world for future generations. We offer:

• A competitive salary based on your experience and responsibilities;
• Travel allowance (€0.31 per km) and home office allowance (€2.15 per day);
• 32 leave days per year;
• A variable bonus;
• A solid pension scheme;
• Optional collective health insurance;
• Flexible hybrid working (up to 2 days per week from home based on full-time employment);
• Extensive learning and development opportunities, including GoodHabitz online courses;
• Access to communities such as Young Van Oord and Van Oord Women, and participation in sports and social events.

You come up with something at your desk and then see it actually working on a ship. That’s incredibly rewarding.

Thomasz Engineer Production Automation