Specialist - Demand and Supply Chain

Canon EMEA is looking for an Specialist - Demand and Supply Chain in the IPSG Business unit. This role is a maternity cover for the period Jan/Feb till Aug/Sept 2027.

• AMSTELVEEN, Netherlands
• Bovenkerkerweg 59, Amstelveen, 1185 XB, NL
• Canon champions hybrid working with a flexible working policy.

About Us

Canon champions hybrid working with a flexible working policy. You will be part of an energetic and innovative environment with more than 50 different nationalities! Be part of a company that values sustainability and inclusion. Lastly, you’ll find that Canon encourages continuous learning and development with a wide range of resources and support available on demand.

With Canon, you'll get the support and encouragement you need to grow from people who share your ambition. We'll invest in your professional development to help you learn and progress in your role with us. You'll find leaders who give you the freedom to explore new things and a team where knowledge is shared openly.

Job Description

In this role you will be actively involved in processing orders in accordance with Canon guidelines and procedures. You will monitor forecast of internal customers to have a reliable interface of sales projection to supplier; ensure that CENV delivers products that conform to customer order and delivery requirements; provide customers (National Sales Organizations, Regional Sales Organizations, Canon Europe Ltd and other departments.) with key information required to manage their business activities; and monitor and coordinate the delivery process for IPSG controlled items in a main warehouse and satellite warehouses including periodic replenishment activities.

As a specialist you will also handle the assigned Canon Product Groups, suppliers, and customers according to existing agreements and policy; contribute towards the improvement of the overall activities and service level from European Demand and Supply Management; and coordinate the return logistics and rework process activities.

Responsibilities

As a Specialist - Demand and Supply Chain you will be responsible for:

• Managing Demand & Supply balance properly to keep inventory at healthy level.
• Taking initiative to adjust plans accordingly with related stakeholder when any deviation is found.
• Supporting daily activities related to NSO’s, DRBG RSO’s and other customers as well as assigned product groups.
• Accurately processing all orders and ensure conformity of orders with policy, order completeness, correct product codes and use experience to avoid possible errors or problems.
• Ensuring the delivery service levels in accordance with the customer requirements.
• Giving accurate and supportive answers to questions from customers.
• Responding quickly and taking appropriate action to monitor, track and communicate status of critical backorders.
• Claim and return logistics handling. Ensure that serial control number of return goods is properly handled in RMA to prevent discrepancy in Install Base.
• Maintaining all relevant databases and information required by role and support colleagues in the division to obtain information necessary for their roles.

Qualifications

Skills & Qualifications

For this role, you will have:

• Fluent English, both written and spoken.
• University-level education or equivalent in a relevant field.
• Good analytical skills and numerical accuracy.
• Experience in an international business environment.
• Proactive, flexible and team-orientated

Nice to have:

• Experience with Oracle or a similar system

Further information

In addition to a competitive salary, you will be eligible for the following benefits in this role:

• Performance-based bonus of 12,5%
• 31 days holiday per year
• Pension plan
• Bicycle plan
• Full coverage of your public transport costs and partially car costs