Order Management Specialist

RESPONSIBILITIES | About the Role

You will be responsible for a variety of administrative tasks within our back-office department, where your attention to detail and communication skills will be highly valued.

You will be joining a team of around 20 colleagues across different back-office departments. It is a friendly and collaborative environment with plenty of room for initiative and personal growth.

As an Administrative Back Office Employee, your responsibilities will include:

• Reviewing and processing incoming orders;
• Monitoring and tracking orders throughout the process;
• Maintaining telephone contact with customers;
• Taking responsibility for sales order processing;
• Following up on sales orders to ensure timely completion.

QUALIFICATIONS & EXPERIENCE | About You

Our ideal Administrative Back Office Employee:

• Has an MBO-level education or equivalent working and thinking level;
• Has an ambitious mindset and enjoys working in a results-driven environment;
• Is customer-oriented, accurate, and detail-focused;
• Is available 36 to 40 hours per week;
• Is ideally fluent in both Dutch and English, both spoken and written. Candidates who are fluent in English only are also welcome to apply;
• Is willing to work an evening shift approximately three times per year, until around 11:00 PM.