Internship: UX & Service Design

In the Internship: UX & Service Design graduation project, you will explore how the Ons® Suite can evolve from separate, task-focused questionnaires towards an integrated way of working that is ready for the future. You will look beyond forms and screens to consider the bigger picture: what information do healthcare professionals record, why do they record it, and where does it belong in their workflow? Your research will help shape how Ons® approaches information recording within care processes.

• Location: Groenlo, Netherlands.
• Working hours: 32–38 hrs.
• Working arrangement: Hybrid; you will work partly from home and partly on our campus in Groenlo.

What are you going to do?

Research and analyse

You investigate how healthcare professionals record information within Ons® and the purposes this serves. You also analyse existing questionnaires, reports and workflow actions within the Ons® Suite.

Identify and develop

You identify patterns, challenges and opportunities within existing workflows. You also develop a generic framework or design principles for recording information.

Translate and recommend

You translate research insights into conceptual designs for 2–3 specific use cases and formulate strategic recommendations for the further development of Ons®.

Collaborate

You exchange ideas with designers, developers and product owners to test and refine your concepts.

Your team

You will work alongside designers, developers and product owners within the Ons® Suite (web and app). The team focuses on improving workflows for healthcare professionals, with a strong emphasis on usability and the seamless integration of functionality. We work collaboratively across disciplines and take an iterative approach: ideas are quickly validated, tested and refined. You will have the freedom to conduct independent research, with support whenever you need it. Expect direct communication, open discussions and a healthy dose of curiosity.

What's in it for you?

At Nedap, we believe in freedom and responsibility, also for students. You will have the space to shape your project in your own way, working closely with your team.

• Ownership: You will develop a framework that will be used within Nedap.
• Guidance: Support from an experienced expert in the field.
• Community: Participation in the Nedap Student Day.
• Compensation: €550–€650 per month (full-time).
• Future opportunities: The possibility of staying at Nedap after completing your project.

Required skills

We are looking for someone who is curious and willing to take ownership. You also recognise yourself in the following:

• You are pursuing a degree at a university of applied sciences in UX Design, Interaction Design, Product Design, Service Design or a related field.
• You are interested in complex systems and enjoy bringing structure to complexity.
• You have strong analytical skills and can translate research insights into concrete design proposals.
• You look beyond individual screens or features and consider end-to-end user journeys.
• You work independently while actively seeking collaboration and feedback.
• An affinity with healthcare or data-driven products is a plus.

AI in your work

At Nedap, we see AI as a valuable tool to help us work smarter. We are curious about what it makes possible and actively explore how it can help us collaborate better, improve the way we work, and create solutions that truly matter. We expect you to do the same: remain curious, explore how AI can add value in your work, and use it thoughtfully, responsibly, and with sound judgment. We provide the tools, space, and support to do so.