Technical Support Intern
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Technical Support Intern — Hoofddorp, Netherlands · Full-time · Intern / Student
Your mission
- Familiarize with Alarm, Access control & Video intercom, SaaS product, and assist in completing new product testing tasks.
- Assist technical engineers in project testing, setup, and demonstration, and write test reports.
- Assist customers in resolving technical issues with products, including hardware and software installation, debugging, and troubleshooting.
- Assist in writing and organizing internal materials (translation, technical documents, solution specifications, etc.).
Requirement
- WO/HBO Bachelor’s or Master’s student. No limitation on majors, but engineer related background has priority.
- Fluent in English and Chinese, especially writing and speaking.
- Full time intern is preferred.
What do we offer
- Bright and spacious offices in Hoofddorp (shuttle bus from Hoofddorp train station to the office provided).
- International working environment.
- A fast-growing and dynamic team.
- Internship allowance and travel allowance.
- Potential for future career opportunities within the organization.
About us
Hikvision is the world's largest supplier of security solutions.
Hikvision is a world-leading IoT solution provider with video as its core competency.
Hikvision now has more than 42,000 employees, over 20,000 of which are R&D engineers. The company annually invests over 10% of its annual sales revenue to research and development for continued product innovation. Hikvision has established a complete, multi-level R&D system that includes every operation from research to design, development, testing, technical support, and service.