Junior Quality Engineer - Dealer Service Evaluation
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About Us
BYD is a leading high-tech multinational company, headquartered in Shenzhen, China, operating in IT, automotive, new energy, and rail transit. As a global pioneer in New Energy Solutions, we are committed to building a zero-emission ecosystem.
Our BYD Europe team in Hoofddorp is expanding, and we are looking for a Junior Quality Engineer - Dealer Service Evaluation with a strong background in data analytics and business intelligence to support our dealer service operations across Europe.
- Location: Hoofddorp & Business trip
- Type of Employment: Full-time
About the job
In this role, you will be responsible for collecting, analyzing, and visualizing dealer service data to identify trends, measure service quality, and provide actionable insights to improve performance. You will work closely with the sales teams to build and maintain a robust data analytics platform.
Key Responsibilities
- Collect, clean, and analyze data related to dealer service performance
- Conduct occasional on-site dealer assessments and mystery shopping visits across Europe
- Conduct competitor and market analysis to benchmark dealer service levels
- Design and develop dashboards and visual reports in BI tools
- Communicate in a clear and effective way with team members, stakeholders and be able to create engaging presentations
- Provide actionable recommendations to improve dealer service operations
Qualifications & Skills
- 1–3 years of relevant work experience in data analytics, preferably in automotive, retail, or service industry
- Strong analytical and problem-solving abilities with a keen eye for detail
- Proficient in BI tools for dashboard creation and data visualization
- Advanced Excel skills
- Excellent communication skills in English AND other European Languages
- Willing to travel at least half of the working time across Europe
What We Offer
- Career growth opportunities within a fast-growing Quality team.
- Business trip throughout Europe, with travel and meal allowances
- Performance and experience based competitive rewards, pension-plan, commuting allowance, and visa sponsorship if applicable
- Job in a fast-developing company that stands for Innovative and sustainability-driven technology
About BYD Europe
As the first overseas subsidiary of BYD group, our main focus is to provide European customers with new energy vehicles, rechargeable batteries, solar panels, energy storage systems and other new energy products, as well as related after-sales services.
As BYD’s first overseas subsidiary, BYD Europe B.V., now located in Schiedam, the Netherlands, was founded in 1998.
BYD Europe mainly focuses on New Energy products, including Electric Vehicles (principally buses), Rechargeable batteries, Solar Panel, Energy Storage and Rail Transit.
Besides that, BYD has two factories in Europe, one located in Komarom, Hungary, and the other located in Beauvais, France. Electric…
As BYD’s first overseas subsidiary, BYD Europe B.V., now located in Schiedam, the Netherlands, was founded in 1998.
BYD Europe mainly focuses on New Energy products, including Electric Vehicles (principally buses), Rechargeable batteries, Solar Panel, Energy Storage and Rail Transit.
Besides that, BYD has two factories in Europe, one located in Komarom, Hungary, and the other located in Beauvais, France. Electric buses manufactured by those two factories will be exported to customers across continental Europe. It is also in partnership with Alexander Dennis in the UK which assembles jointly developed buses for the UK market.
Up to now, the footprint of BYD electric vehicles covers over 70 major European cities, which will undoubtedly grow in the future.