German Senior Payroll Specialist

Are you looking for an exciting opportunity to accelerate your career and join a highly successful global business? Are you looking to take your career to the next level by driving success through our values of Respect, Integrity, Teamwork, Accountability, Diversity and Community? Do you have a strong work ethic, global mindset, and the desire to help build a great culture?

iiPay is an award winning, high growth, innovative company based in US, Mexico, Europe, and Singapore recognized for delivering an outstanding customer experience and service levels. Our payroll managed service is underpinned by our market-leading global payroll management system delivering a unique client experience and value-added services.

iiPay has a unique opportunity for a highly experienced and motivated German Senior Payroll Specialist who wants to own and deliver German payrolls for a range of international businesses. Working closely with a group of clients to professionally deliver a quality payroll service to help drive to our goal of ‘Paying the Planet’.

All our roles can be performed remotely with occasional visits to the office as requested by your manager. Where we have office locations, our team members are welcome to work: remotely, on a hybrid basis or fully office based as they wish.

Key objectives of the role

The successful candidate requires minimum 4 years of German Payroll experience and the ability to demonstrate a proven track record in the following areas:

Payroll delivery and service level management

Delivering accurate and compliant German payroll processing for a group of assigned clients and payrolls, co-ordinating the client’s requirements and managing the process.

Scheduling and time management

Managing and delivering client payrolls against the agreed schedule - communicating directly with clients to meet or exceed the client deadlines. Escalating issues within client and iiPAY to meet and exceed agreed service level agreement.

Operational excellence

Individually and as a team member strive to improve the systems, processes and payroll delivery environment to maximise the efficiency and accuracy of our client contracts. Maintaining a high customer satisfaction rating.

Communication

Managing and maintaining clear and informative communications to clients, our partners, implementation team and client account managers.

Country legislation knowledge

Take responsibility for being the primary operations contact point for the German team, developing and maintaining detailed knowledge of the statutory processes and legislative deadlines.

Working closely with the implementations team to take-on new payrolls and clients.

Project delivery

Owning or contributing to specific company projects such as improving and/or changing systems, processes or functions within the business.

Escalation and problem resolution

Owning, managing and resolving client escalations, seeking help and advice where needed. Working with the payroll provider management team to enhance and develop the processes and outcomes for our partner network.

What are we looking for in you?

• An individual to be a Senior member of the team who has worked in a multi-client payroll environment, managing a diversity of payroll transactions.
• Experience of DATEV Software is desirable but full training will be provided.
• Proven track record of delivering German payrolls whilst adhering to strict service level agreements. Competent with all German complexities, including different terms and conditions and treatment of elements.
• Experience of working with international clients both small and large (FTSE & Fortune 500), demonstrating the ability to communicate clearly and gain trust with your client contacts.
• Highly motivated and driven professional, with excellent communication skills and a track record of delivering high levels of customer satisfaction.
• To be fully compliant with all German legislation, statutory monthly and yearly requirements.
• Excellent communication and organisation skills.
• Ability to build strong relationships with clients and colleagues.
• Ability to work under pressure.
• Business English is essential and multilingual is desirable

What we can offer you?

Here at iiPay, we believe that a choice of working location enables our team members to maximise effectiveness and productivity. You decide whether you work from your own home or the local office where available.

As well as offering you the opportunity to be innovative and ambitious, iiPay believe in offering a competitive salary, generous benefit package, which includes Cafeteria package, Private Medical Cover, Volunteering Day, Continuous development and financial assistance for education and professional memberships and your birthday off!