Senior Operations Excellence Coordinator

Located at our EMEA headquarters in Hoofddorp, near Amsterdam, you'll contribute to our mission by driving operational excellence through enhanced reporting, analytics, and stakeholder engagement. As a Senior Operations Excellence Coordinator, you'll optimise supply chain processes, support continuous improvement initiatives, and work closely with both retail and digital business channels to ensure outstanding customer satisfaction whilst transitioning manual operations towards automated, efficient systems.

Your key responsibilities will be:

• Support Commercial and Operations teams as an operational advisor, helping optimise the end-to-end supply chain for T1/T2 accounts and DTC operations.
• Own and support operational reporting and dashboards, improving performance visibility and providing actionable insights to support informed decision-making.
• Support and contribute to continuous improvement initiatives across operations to drive process optimisation and supply chain efficiency.
• Collaborate with IT teams to automate reporting processes and integrate systems into the corporate reporting portal.
• Support the development and implementation of standardised operating procedures, helping establish consistent and efficient ways of working across Operations.
• Deliver excellent service and support cost optimisation efforts to achieve customer satisfaction excellence.

You have the following skills:

• 2-4 years of working experience within Supply Chain/Operations.
• Strong verbal and written communication skills with ability to engage diverse stakeholders.
• Analytical mindset with proficiency in dashboards and reporting.
• Proactive and self-driven work style with ability to work independently.
• Proficient in Microsoft Office, particularly Excel and PowerPoint.

Our commitment to your wellbeing

We're dedicated to ensuring that every team member experiences the joy and benefits of movement. To support your wellbeing, we offer:

• Access to office gym and sports membership discount.
• Exclusive 50% discount on ASICS and ONITSUKA TIGER gear.
• Unlimited access to the Calm app for better sleep and mental fitness.
• Complimentary premium subscription to our Runkeeper Go™ app.
• A comprehensive wellness programme consisting of exercise and educational sessions.
• Professional support and meditation classes are available through OpenUp Access.
• Working abroad for four weeks every year.
• Hybrid working model. Combine the flexibility of working from home with the dynamic energy of an office environment.