Customer Supply Chain Analyst - 12 months opportunity

Shape Your World

Customer Supply Chain Analyst - 12 months opportunity

At Alcoa, you will become an essential part of our purpose: to turn raw potential into real progress. The way we see it, every Alcoan is a work-shaper, team-shaper, idea-shaper & world-shaper.

• Netherlands, Rotterdam
• Spain, Madrid
• Time type: Full time

About the Role:

As a Commercial Supply Chain Analyst on a 12-month fixed-term assignment, you will manage an assigned customer portfolio and coordinate the end-to-end commercial supply chain process. You will work with customers, suppliers, traders, agents, sales teams, transportation providers and internal stakeholders to ensure commercial transactions are completed accurately, on time and in line with contractual and compliance requirements.

Other responsibilities of the role include:

• Manage the end-to-end commercial process for an assigned customer portfolio, ensuring each transaction is aligned with the applicable commercial agreement or contract.
• Coordinate contracts, customer orders, pricing, import and export documentation, transportation, invoicing and payment follow-up.
• Ensure transactions comply with applicable trade, tax, legal, audit and internal control requirements.
• Maintain service levels with customers and business partners and coordinate resolution of supply chain issues with the appropriate stakeholders.
• Provide accurate commercial supply chain information to support production and financial forecasting.
• Contribute to regional initiatives and support the wider Commercial Supply Chain team.

What you can offer for the role:

• A diploma or bachelor’s degree in business administration, commerce, supply chain or a related field.
• Relevant experience in a commercial or end-to-end supply chain environment, including ownership of customer or order processes.
• Working knowledge of contracts, orders, pricing, import and export documentation, transportation, invoicing and payment follow-up.
• Ability to manage competing priorities and strict deadlines while maintaining accuracy and attention to detail.
• Professional English; experience with freight management, shipment documentation, Bills of Lading or laytime processes, and additional language skills, particularly Spanish, are advantageous.

What is being offered:

• Our Essence and Culture: we are driven by strong values - we act with integrity, operate with excellence, care for people and lead with courage;
• Safety First: safety is not just a priority - it is part of our DNA. Every activity begins and ends with a commitment to protect what matters;
• Connection with the Community: we believe in the power of collaboration, and giving back to our society is important. For this reason, we provide 4 hours of paid volunteer work each year;
• Professional Growth: we provide space for you to develop, explore new possibilities and turn your passions into a career;
• Benefits That Value You: we offer competitive compensation and benefits packages designed to value your talent and well-being;
• A Place Where You Want to Be: continuously recognised as one of the best companies to work for, we provide a safe, inclusive and respectful environment.

Alcoa is an international company with multiple locations and joint ventures across six continents. Wherever you choose to join us, you'll be joining a global team committed to advancing sustainability and delivering excellence and innovation. As industry pioneers, we are redefining what it means to be a sustainable aluminum company, bridging the journey from mines to metal.