Content Coordinator

If making a difference matters to you, then you matter to us.

Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impact. We provide expert software & information solutions that the world’s leading professionals rely on, in the moments that matter most.

You’ll be supported by collaborative colleagues who share a purpose. We are 21,000 people unique in our dreams, life stories, abilities, and passions who come together every day with one ambition: to make a difference. We do our best work together, connecting to create new innovations with impact.

• Location: NLD - Alphen Aan Den Rijn
• Hybrid (8 days/month)
• Full time
• In office for 2 days in a week to work with the team

About the role

The Content Coordinator (CC) plays a pivotal role in supporting the day-to-day work of the content teams. This includes managing activities related to product setup and contracts, as well as coordinating with vendors responsible for liaising with continuity publications’ editors/authors. The CC also supports the acquisition of content for assigned continuity products.

Responsibilities:

Administrative Support:

• Manage contracts and Consent to Publish (CTP) forms with authors and editors, ensuring they are signed by KLI, returned to the authors/editors, and filed appropriately.
• Ensure proper setup and maintenance of products in systems by handling internal distribution of plannings, pricefixings and bulk orders.
• Compile various reports, including the monthly report on books, the up-to-dateness report, the annual journal overview presentations, and the annual journal ranking reports, and perform any necessary follow-up actions.
• Ensure that processes related to the day-to-day management of the content team are well-documented and stored.

Management of Continuity publications and Routine Author Management:

• Oversee the vendor responsible for chasing authors/editors of regularly updated content and journals, ensuring the vendor meets the agreed terms of the contract.
• Follow up with authors who have not responded to the vendor's requests.
• Coordinate with the publishing department as needed regarding any authors that require replacement.
• Manage day-to-day communication with general editors and authors for key continuity titles.

Communication:

• Liaise with in-house departments (CSG, Marketing, Sales, Accounts) and vendors to provide information and coordination about the product line.

Requirements:

Education & Experience

• University Degree or equivalent.
• Proven experience in a similar function.
• Fluency in English, preferably a native speaker.
• Advanced PC skills.

Competencies:

• Process-driven.
• Proactive problem solver.
• Customer-focused.
• Excellent communicator.
• Persuasive and effective in follow-ups.
• Team player.
• Results-driven and delivery-focused.
• Independent and self-initiating.

Travel: <10% international travel