Sr. UX Researcher Home Care
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About the role:
We are looking for a Sr. UX Researcher Home Care, a senior-level User Experience Researcher to join the UX Research Team at Versuni, supporting our Floor Care portfolio within the Home Care business.
As a key contributor to a cross-functional product team, you will play a pivotal role in shaping user-centered solutions, from early concept through launch and post-launch learning. Your work will ensure that our products are intuitive, accessible, and meet real consumer needs, ultimately driving satisfaction and global product success.We're looking for talents based in the Netherlands.
- EUR 85500 - EUR 119700
The impact you’ll make:
- Develop and execute user research programs to generate actionable insights to improve Floor Care products throughout product development process.
- Champion the Voice of the Consumer end to end, including:
- Value proposition definition
- Solution and experience requirements
- Safeguarding user experience throughout development
- Validation of solutions pre- and post-launch
- Deliver clear, actionable insights and recommendations to cross functional partners (Design, Product, Engineering, Marketing, Consumer Care).
- Translate consumer feedback and data-driven insights into concrete improvement opportunities and input into product roadmaps.
- Analyze and triangulate insights from multiple sources (e.g. R&R studies, sample testing, home use tests, consumer feedback, product data) and actively circulate learnings.
The skills and knowledge you’ll bring:
- Research expertise: Strong command of UX research methods such as usability testing, interviews, diary studies, and home use testing. Experience with both physical and digital products is highly preferred.
- Analytical strength: Ability to synthesize qualitative and quantitative data into clear, actionable insights.
- Communication & storytelling: Confident presenter who can influence decisions through compelling narratives and evidence-based recommendations.
- Collaboration: Comfortable working in multidisciplinary teams within a product development environment, including but not limited to, Product Management, R&D, Marketing, Legal, and Design.
- Self-starter: Confident working in a fast-paced work environment with minimal supervision. A proactive and hands-on mindset with a strong sense of ownership and accountability.
- 5-7 years of experience in User Experience Research, Consumer Insights, Design Experience, Product Development, or a related discipline in consumer electronic appliances industry.
- Bachelor's or Master's degree in User Experience, Human-Computer Interaction, Human Factors, Psychology, Design Experience, Product Management, or a related field.
- Strong understanding of consumer behavior, user experience principles, and consumer-centered product development.
- Demonstrated ability to collaborate effectively across cross-functional teams.
- Strong analytical and critical thinking skills, with the ability to synthesize complex information into compelling narratives.
- Willingness to work from the office at least three days per week, with at least one day in AMS office.
- Excellent written and verbal communication skills in English. Chinese is a plus.
What we’ll give you in return:
- Internationally competitive base salary | benchmarked against global industry and market leaders
- Performance-based Annual Incentive Program | rewarding those who dare and achieve more
- Top of the market pension scheme | with higher-than-average company contributions
- Work from home, commuting and phone allowances | to support your daily commute, home office setup & business connectivity
- Hybrid working model | effectively combining working from the office & home, depending on team dynamics and personal needs
- Working from abroad | for up to 30 days per year, supporting our many international colleagues as well as travel enthusiasts
- Extensive holiday package | additional care and development days, extensive maternity / paternity leave & possibility to purchase days
- Bicycle Plan | possibility to select a company bicycle for daily commute along with accessories & insurance
- Health Insurance Discount | when signing up with our partner insurance
- Gym Membership Discount | to support your focus on health and wellbeing
- Product Discounts | on all Versuni products which are sold under the Philips brand and our other brands
- High growth environment | offering exciting learning and career development perspectives beyond your first role
We are Versuni.
Home to some of the world’s most renowned home appliance brands. Our purpose is turning houses into homes.
As a house of brands, we are home to the brands: Philips, Saeco, Gaggia, Preethi, Philips Walita, L’OR Barista and Senseo.
Versuni is headquartered in Amsterdam, the Netherlands, and we have innovation, manufacturing, and commercial centers across the globe, with a footprint in over 100 countries.