Internship: Designing a unified, scalable planning solution for the global distribution service desk
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Internship: Designing a unified, scalable planning solution for the global distribution service desk
- Location: Veghel, Netherlands
- Contract type: Full time
- Assignment type: Internship
- Start date: February 2027
- Assignment duration: 6 months
- Education level: Bachelor / Master
- Desired study: computer science, software engineering, industrial engineering, data science, business analytics
- Language: Dutch / English
Description of assignment
The Vanderlande Distribution Service Desk plays a mission-critical role in providing 24/7 service and operational support to high-tech customer sites worldwide. Delivering high-quality support relies heavily on seamless coordination, reliable resource allocation, and real-time visibility into engineer availability across global teams.
Currently, resource planning is fragmented across multiple standalone tools and complex, VBA-based Excel spreadsheets. This legacy setup leads to single-user constraints, manual inefficiencies, high maintenance complexity, and operational risks that can impact our 24/7 availability.
In this challenging assignment, you will take ownership of designing a unified, modern, and scalable planning solution. You will analyze global stakeholder requirements, research potential technologies, design a clear software architecture, and build a functional proof of concept. Your work will directly eliminate administrative friction and improve global operational efficiency across Vanderlande's Service Desk organization.
Department description
You will join the Vanderlande Distribution Service Desk team in Veghel, operating at the dynamic intersection of high-performance logistics, global customer support, and technical innovation.
We offer a fast-paced, highly collaborative environment where proactive thinking, creativity, and ownership are encouraged. As an intern, you are treated as a full team member whose work directly impacts our worldwide site operations.
Tasks/responsibilities
- Map current planning processes across teams and gather functional requirements from global stakeholders
- Research potential planning frameworks and design a future-proof solution architecture
- Develop a functional proof of concept to demonstrate key workflows and user interfaces
- Validate the proposed prototype with end users and incorporate feedback for optimization
- Present conclusions and deliver comprehensive documentation and recommendations for full implementation
Your profile
- Proactive mindset with strong ownership and problem-solving capabilities
- Excellent communication and presentation skills in English
- Strong organizational skills and affinity with process optimization and software design
- Ability to collaborate effectively with cross-functional and international teams
- Mandatory enrolment to a Dutch Education System & resident of The Netherlands
What we offer
- A monthly internship allowance (based on a 40-hour work week):
Bachelor: €500 per month
Master: €550 per month
- Full commuting allowance, including public transport, depending on whether you have access to free public transport or not
- On-site health center with gym
- Active employee communities and initiatives
- Excellent company restaurant and barista coffee bar
Vanderlande is the global market leader for value-added logistic process automation at airports, and in the parcel market. Vanderlande’s baggage handling systems move 4.2 billion pieces of luggage around the world per year. Its systems are active in 600 airports including 14 of the world’s top 20.