Lead Program Manager

Ready for a Challenge?
Then Just Eat Takeaway.com might be the place for you. We’re a leading global online food delivery platform, and our vision is to empower everyday convenience. Whether it’s a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery, and convenience partners across the globe.

About this role
Join us as a Lead Program Manager and play a pivotal role in shaping transformative programs in our New Verticals pillar that accelerate our long-term growth.

The Lead Program Manager will lead complex, cross-functional initiatives that are critical to delivering our Grocery and Retail business strategy (initiatives will evolve in line with business priorities). This role combines strategic thinking with operational excellence - bringing structure to ambiguity, aligning stakeholders, and ensuring programs and projects are delivered on time and with measurable outcomes.

• Location: Amsterdam Office
• Full time
• Category: Corporate

These are some of the key components to the position:

• Generate innovative ideas to solve commercial and technical problems, resolving issues (strategic, operational, technical) proactively and with autonomy
• Enable decision-making through data-driven insights and clear communication
• Drive end-to-end planning, execution, delivery and adoption of complex transformation programs
• Lead cross-functional teams (product, logistics, customer service, marketing, finance, markets) and influence at all levels to drive collaboration, speed, accountability and impact
• Track and report progress against milestones, budgets and KPIs to senior leadership

What will you bring to the team?

• Broad experience in strategy, consulting, FMCG or retail (ideally in a global setting)
• Proven ability to anticipate commercial and technical challenges, solve problems creatively, and remove roadblocks
• Comfortable operating across strategic, analytical and execution levelsHigh energy, autonomous and resilient - a "get it done" mindset in a high-performing team
• Commercially savvy with strong influencing skills and the ability to craft clear narratives
• Skilled at building relationships and managing stakeholders across departments and seniority levels
• Data-driven with a root-cause mindset, using evidence to make decisions and surface insights

At JET, this is how we play
Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Being the best at what we do isn’t just about delivering on our strategy. It's a competition for something incredibly valuable – our customers' choice. Every time a customer decides where to order, they're picking a side. At the heart of the JET Customer League are our values and behaviours. They guide every interaction, every decision, every innovation. These are the actions we need to perform consistently and brilliantly, to surpass the competition and earn our customers’ loyalty, again and again. Fun, fast-paced, and supportive, the JET culture is about movement, growth, helping one another to succeed and celebrating wins. By truly living our values and embodying our behaviours, we’re building a customer-first culture which enables us to stay one step ahead of the competition.