Technology Manager Investments

Bridging business goals and IT in a complex SaaS-only environment to deliver measurable value: that’s your challenge as Technology Manager Investments at NN Bank in The Hague. As one of the Netherlands’ leading mid-size banks, we manage the financial interests of over a million customers. You will be responsible for the end-to-end technology management of the Daily Banking Investments domain, building and leading a team of around 20 people, and helping drive NN Bank’s technology transformation and shape its future.

What you are going to do

This is an exciting time for you to join us, as we are aligning our capabilities and organisation to NN Daily Banking’s technology transformation. You will build and manage a team of some 20 experts, including software developers, information analysts and quality assurance engineers. In your team, you will create a culture of ownership, collaboration and continuous improvement. As a member of the Daily Banking Technology Management Team, you will contribute to shaping and embedding our technology strategy. Your main responsibilities include:

• Liaising with the Investments domain Lead and translating the domain’s goals into a technology roadmap and change portfolio, ensuring alignment with the technology guardrails at bank and NN Group level and taking responsibility for the Investments domain’s entire technology lifecycle
• Identifying and fulfilling long-term staff needs, including matching your team’s skills and capabilities to the demands of emerging technologies
• End-to-end management of the Investments domain’s products, securing 24/7 availability, performance and stability, while ensuring deliverables meet client and business needs and our strict quality standards
• Managing IT vendors and stakeholders, including monitoring and securing vendor SLA compliance, identifying needs, prioritising activities and managing expectations
• Driving control and risk management, cybersecurity, resilience and stability by instilling risk awareness in your team and vendors, harnessing the latest technologies to mitigate risks, ensuring compliance with strict banking industry regulations including DORA, and providing leadership during emergencies to minimise business disruption

What we offer you

• A modern pension administered by BeFrank
• Plenty of training and learning opportunities
• An NS Business Card 2nd class, which gives you unlimited travel, also privately. If you prefer to travel with your own transport, you can declare the kilometres travelled
• Allowances for setting up your home office and for internet use

Who you are

You thrive on working at the intersection of IT operations, innovation and business strategy in a highly regulated environment. Harnessing your strategic oversight and uncovering underlying business needs, you know how to define strong actionable roadmaps with clear deliverables. You leverage your communication and stakeholder management skills to interact effortlessly with technical and non-technical stakeholders across the business, technology, risk and vendors.

You also have:

• At least 5 years of technology management experience in the Dutch banking industry
• Proven experience in end-to-end IT operations and an excellent understanding of what it takes to manage reliable, high-performance 24/7 value chains
• A strong understanding of the demands that Daily Banking processes put on IT, ranging from IT risk management and control frameworks to regulatory requirements
• Extensive experience in IT vendor management, SaaS deployment and SLA performance monitoring
• The management skills needed to inspire and develop teams, and drive strong results

Who you will work with

Your home base is Daily Banking Technology, which is part of the Technology & Operations (T&O) department. Drawing talent from our 80-strong Daily Banking Technology team in The Hague, you will build and develop your own team. With your internationally diverse team, you will create a collaborative and open culture in which ownership and entrepreneurship thrive. In addition, you will join the Management Team of Daily Banking Technology and the T&O Leadership Team. We share a drive to future-proof our business and shape our technology transformation, and we will give you all the support you need to grow your career.