eCommerce Manager

E-commerce Manager, Amsterdam at Glanbia

Join this dynamic team focused on delivering better nutrition for every step of life’s journey

The Opportunity

This role is responsible for leading executional delivery, commercial performance and operational excellence across Glanbia Performance Nutrition’s European eCommerce platforms, spanning strategic marketplaces and DTC.

The role will own the day-to-day management of priority marketplaces, including Body & Fit, Bol.com, Galaxus, Jingdong, Otto, Kaufland and other strategically relevant platforms across Southern Europe, Germany, Austria and Benelux. In parallel, the role will lead the DTC platforms across Germany, France and the Netherlands, and provide hands-on operational support on Amazon execution in close partnership with the Senior Manager, eCommerce.

Working in close collaboration with the eCommerce Centre of Excellence (COE) and in-market commercial teams, this role ensures that central strategies, tools and standards are translated into consistent, high-quality execution in market, driving sustainable growth, disciplined performance management and strong channel integration.

This is a delivery-focused role suited to a strong eCommerce operator who thrives in detail, brings structure and pace, and operates effectively in a complex, multi-market, matrixed environment.

Responsibilities

Marketplace Ownership & Performance Management

• Own the day-to-day commercial performance, execution and optimisation of priority marketplaces across the region, including Body & Fit, Bol.com, Galaxus, Jingdong, Otto, Kaufland and other strategically relevant platforms across Southern Europe, Germany, Austria and Benelux.
• Translate regional and COE-led marketplace strategies into clear market-level execution plans, trading rhythms and KPIs.
• Drive strong marketplace fundamentals across assortment, availability, content quality, pricing and promotional execution.
• Manage marketplace calendars, performance reviews and in-year optimisation to deliver against sales, margin and executional targets.
• Ensure marketplace activity is tightly integrated with broader customer, pricing and route-to-market strategies in each market.
• Act as the primary point of ownership for marketplace execution across the region, bringing clarity, focus and accountability.

DTC Leadership

• Own and manage DTC platform performance across Germany, France and the Netherlands.
• Lead DTC trading calendars, promotional execution, performance optimisation and conversion improvement.
• Partner closely with Marketing, Supply Chain, Tech and the eCommerce COE to ensure strong availability, content standards, site performance and end-consumer experience.
• Support the ongoing evolution of DTC’s role within the omni-channel strategy, ensuring it is well integrated with marketplace and Amazon plans and delivers clear commercial value.

Amazon Operational Support

• Act as a key executional partner to the Senior Manager on Amazon across the region.
• Support Amazon planning cycles, weekly and monthly performance tracking, executional issue resolution and in-year optimisation.
• Drive high executional standards across content, availability, pricing, promotions and operational hygiene.
• Work closely with the eCommerce COE to embed tools, analytics, retail media approaches and best practices into market execution.

Collaboration with the eCommerce COE

• Partner closely with the eCommerce COE on executional standards and ways of working.
• Partner closely with the eCommerce COE on marketplace and Amazon tools, analytics and reporting.
• Partner closely with the eCommerce COE on retail media and performance optimisation initiatives.
• Partner closely with the eCommerce COE on continuous improvement of executional capability.
• Act as a strong bridge between central capability and local execution, ensuring consistency while reflecting market realities.
• Provide structured feedback from market execution to support the evolution of COE frameworks, tools and priorities.

Commercial Performance & Delivery

• Own sales, margin and executional KPIs across managed marketplaces and DTC platforms.
• Lead regular performance reviews, identify gaps and drive corrective actions.
• Ensure eCommerce plans are clearly reflected in market forecasts, ABPs and commercial reviews.
• Maintain a clear understanding of commercial trade-offs between growth, profitability and brand integrity.

Cross-Functional & Market Collaboration

• Partner closely with in-market Commercial Managers across Southern Europe, Germany and Benelux.
• Partner closely with eCommerce COE teams.
• Partner closely with Marketing, Supply Chain and Finance teams.
• Act as a connector between regional strategy and local execution, ensuring alignment, clarity and pace.

The Skills you will bring to the team

• Strong experience in eCommerce, marketplaces and/or DTC within a multi-market European environment
• Solid operational understanding of marketplace mechanics (e.g. Body & Fit, Bol.com, Galaxus, Jingdong, Otto, Kaufland) and DTC trading models
• Experience supporting or operating Amazon (3P), particularly from an execution and performance perspective
• Strong commercial and analytical capability, with confidence managing KPIs, forecasts and trade-offs
• Comfortable operating in a matrixed organisation with multiple stakeholders and priorities
• Fluency in English required
• Highly desirable: Dutch speaker; additional European languages a strong advantage

Where and how you will work

The opportunity will be based in Amsterdam with hybrid working arrangements available which offer you a greater choice in how you work and live, giving you a better work-life balance.

What we would like to offer you!

The opportunity to develop your career on a global stage, continuous learning through an on-demand learning platform, and a competitive compensation package including staff discounts, generous family leave policy, health plan, competitive salary.

About Glanbia

Glanbia is a better nutrition company with three divisions: Performance Nutrition, Health & Nutrition and Dairy Nutrition. Collectively and with our partners we offer an incredible breadth of expertise in nutrition. We employ a team of 5800 people, work with global food and beverage companies, and sell our award-winning and market-leading brands and ingredients in more than 100 countries worldwide.