Postal Agreements Manager

Are you passionate about international business, relationship management, and complex commercial negotiations? Do you thrive in a dynamic, global environment where analytical thinking and strategic decision-making go hand in hand? If so, this could be the opportunity you've been looking for.

• Den Haag/hybride
• 39,25 uur per week
• Medior
• HBO/WO
• Commercie

Dit is jouw rol

For the Postal Agreements (PA) department, we are looking for a Postal Agreements Manager. PostNL operates in the highly competitive international market for cross-border mail and parcels. Within PostNL International Network Solutions (PINS), the Postal Agreements team is responsible for the commercial agreements governing the import and export of letter mail and parcels through the international postal network.

You will manage and negotiate agreements with Designated Operators and postal partners worldwide. The role combines international procurement, bi-directional supplier and partner relationship management, pricing strategy, data and model analysis, and complex commercial negotiations.

These agreements have a high financial impact and are complex and diverse. Negotiations are built around sophisticated pricing and volume models, requiring you to understand not only how the models work, but why they work and how different commercial scenarios affect PostNL’s financial position. Creativity, strong analytical and numerical capabilities, and a commercial mindset are therefore essential.

As Postal Agreements Manager, you work closely with various departments within PostNL and maintain an extensive worldwide network of partners. Your challenge is to prepare and conduct negotiations, translate complex data into a clear negotiation strategy, manage the resulting agreements, and ensure that commitments are correctly implemented and honored. Your objective is clear: to achieve the best possible commercial and financial outcome for PostNL while building sustainable relationships with our international partners.

Focus points

• Model-based preparation and execution of complex multi- and bilateral commercial negotiations.
• Develop pricing and negotiation strategies based on volumes, cost structures, market developments and financial models.
• Manage bi-directional supplier and partner relationships with Designated Operators worldwide.
• Contract management of concluded agreements in close cooperation with internal stakeholders.
• Ensure correct implementation of agreements and monitor commercial and operational compliance.
• Identify commercial opportunities and risks through data and scenario analysis.
• Represent and defend PostNL's commercial interests within international bodies such as the Universal Postal Union.
• Maximize the revenue and financial value of PostNL's business with your portfolio of Designated Operators.

Jouw collega's

You'll join the Postal Agreements (PA) team within PostNL International Network Solutions (PINS). Together with 9 experienced colleagues, you'll work closely with Sales and cross-functional teams to negotiate international agreements that support PostNL's global business in more than 190 countries.

Dit bezorgen we jou

At PostNL, we ensure you have the tools and benefits to succeed, here’s what you can expect:

• A gross monthly salary between €4.865, - and €6.890, - (based on 39.25 hours per week), on a scale 11;
• Hybrid working options and flexible hours. Work two or more days from home? Receive a €45, - net monthly allowance;
• 8% holiday allowance and 25 vacation days (based on full-time);
• Travel reimbursement for commuting, NS Business Card or mileage compensation;
• Excellent pension plan through the PostNL Pension Fund;
• Laptop (Mac or Windows) and smartphone provided;
• Learning and development opportunities through the PostNL Academy.

Dit breng je mee

• Academic level of education, preferably Economics or Econometrics;
• At least 3–5 years of relevant experience within an international commercial environment, preferably involving procurement, strategic sourcing, supplier management, pricing or commercial negotiations.
• Demonstrable experience in complex negotiations with significant financial impact and the ability to balance commercial objectives with long-term partner relationships.
• Highly numerate and comfortable working with pricing models, financial scenarios and large or complex datasets to prepare and structure negotiations and support decision-making.
• Strong commercial judgement: you can translate quantitative analysis into a pricing and negotiation strategy and know when to challenge assumptions or explore alternative scenarios.
• Strong relationship-management skills and the ability to manage bi-directional commercial relationships, where a partner may simultaneously act as supplier, customer and strategic counterpart.
• AI literacy, including the ability to work effectively with generative AI tools and apply prompting techniques to support analysis, negotiation preparation and decision-making.
• Fluent in English, both written and verbal.
• Willingness to travel.

This is a role with a significant learning curve. During your first year, you will invest substantial time in mastering the fundamentals of international postal agreements, including the underlying pricing mechanisms, financial models and the many variations that apply across countries and partners. We therefore do not expect you to arrive as a postal expert. We do expect you to bring the analytical ability, numerical curiosity and commercial negotiation skills needed to understand these models, challenge them and ultimately use them to create value for PostNL.

As part of the recruitment process, we conduct a background check, including a Certificate of Good Conduct (VOG).