Senior Project Manager

Description

SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. We foster a collaborative and inclusive work environment where innovation and continuous improvement are highly valued.

Position Summary

The Senior Project Manager is a key member of the Implementation team and leads implementations for Supply Chain Solutions for SPS Commerce clients. Responsibilities include using best practice project management methodologies and processes for SPS Commerce programs, including defining project scope, objectives, business outcomes and high-level milestones. Extensive interaction with clients and internal sales, marketing, functional, technology and support teams will be required. A key focus of this position is managing a broad and dynamic workload, in-depth analysis work and incorporation of strategic goals where applicable.

Key Responsibilities

• Manage day-to-day project tasks for implementing SPS Commerce products and services from close of sale through handoff to customer support.
• Create and maintain project work schedules, track customer requirements and translate customer requests into project deliverables.
• Coordinate delivery aspects of the implementation project to ensure deliverables are completed on time and in budget while managing project risks and issues and flagging to relevant stakeholders accordingly.
• Define and communicate expectations for productivity and quality measurements by maintaining consistent processes across the team and organization.
• Demonstrate the ability to apply technical, professional, or product expertise to real work situations.
• Complete post-project analysis and drive positive project outcomes, team results and effective change management.

Required Qualifications

• Bachelor’s degree or equivalent experience.
• 5+ years of project management experience.
• Fluent in Dutch and English.
• Demonstrated ability to work with minimal supervision while taking initiative and setting priorities in a demanding, fast-paced environment.
• Proven track record of managing a high volume of concurrent projects.
• Demonstrated understanding of processes and/or services to contribute to issue identification and idea generation/evaluation.
• Experience working with ERP systems.
• Strong problem solving and analytic ability.
• Quality-focused, detail-oriented, ability to prioritize and multi-task.
• Excellent organizational skills and written/oral communication skills.
• Demonstrated ability to lead teams and achieve goals without direct authority over personnel.

Preferred Experience

• Proven track record of designing, optimizing, and scaling operational processes while managing complex projects within the retail supply chain ecosystem.
• Experience working with retailers, suppliers, distributers or 3PLs.

What We Offer

• Impact & High Growth: You won't just follow playbook processes; you'll help build and refine them.
• Culture & Team: Be part of a fast-growing team at SPS with an energetic culture packed with team socials, company events, and plenty of reasons to celebrate our wins together.
• Clear Career Progression: Growth path opportunities.
• High-Visibility & Diverse Projects: Dynamic portfolio ranging from high-impact ERP integrations to agile e-invoicing implementations across European retail giants.
• Autonomy & Ownership: High degree of freedom to take initiative, solve complex challenges, and directly shape our expanding European footprint.