Staff Product Manager, Visibility

At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

Staff Product Manager, Visibility

About Flexport:

The opportunity:

We're looking for a Staff Product Manager to own and drive strategy across a product domain at Flexport. This is not a single-feature role. You will define the vision for how multiple product surfaces work together to serve clients and operators across global logistics, then execute against that vision with a high degree of autonomy.

Flexport's platform powers every stage of global freight, from booking and pricing to visibility, customs, and delivery. The products you shape will be used daily by logistics managers, supply chain leaders, freight operators, and internal teams who keep goods moving around the world. You will work across multiple engineering teams and coordinate with other PMs to ensure your domain delivers cohesive, measurable outcomes. You will also raise the bar for the PM team through mentorship, better frameworks, and sharper thinking on the hardest product problems we face.

This is a role for someone with deep product experience, strong analytical instincts, and the ability to operate at both the strategic and execution level in a complex, data-rich environment.

The team:

The Visibility team owns the end-to-end mapping and tracking of physical goods across global logistics. We solve complex supply chain workflows at the system root-cause level using data, product intuition, and highly structured logic. Our team is responsible for defining the client-facing tracking experience based on real physical execution capabilities, driving operational and system changes across execution, planning, and technology teams.

You will:

• Define and drive product strategy across the Visibility domain that spans multiple teams, user types, or workflow stages
• Own the end-to-end mapping, tracking, and visibility of physical goods across the entire shipment lifecycle
• Drive end-to-end data intelligence to solve complex operational problems and define next-generation client-facing visibility experiences
• Partner across execution, planning, and technology teams to align priorities and ship integrated systems across surfaces
• Collaborate closely across a global footprint (Hong Kong, Europe, US) with China engineering teams, participating in regular cross-border syncs
• Use data to set direction, not just measure results. Building metrics frameworks that connect product usage to business outcomes and using them to guide investment decisions across your domain
• Break down ambiguous, cross-cutting problems into concrete product plans that multiple teams can execute against
• Represent your domain in leadership forums, influencing resource allocation and strategic direction
• Mentor PMs on the team: improving how we write specs, prioritize, communicate trade-offs, and ship

You should have:

• 8+ years of product management experience
• Background solving complex logistics, physical operational, or system root-cause problems using algorithmic planning, data analysis, and structured logic
• Demonstrated ability to own a product domain (not just a feature or single product area) and lead product roadmaps spanning 2 to 3 years across multiple engineering teams
• Strong analytical and quantitative skills. You build metrics frameworks, write your own queries, and use data to settle debates. SQL proficiency required
• A track record of shipping products in data-dense, physical, or multi-sided domains where user workflows span multiple systems and operational teams
• Experience aligning multiple cross-functional teams (engineering, design, operations, commercial) around a shared roadmap when priorities compete
• Proven ability to operate at the strategy level (where should we invest, and why) and the execution level (what ships this quarter, and what does "done" look like) in the same week
• Excellent written and verbal communication, especially the ability to frame trade-offs, present recommendations to senior leadership, and create clarity in ambiguous situations
• Experience mentoring or leading other PMs, formally or informally
• Experience with B2B workflow software, supply chain platforms, or logistics technology is a plus