As our Front Office Intern, you’ll be operating in all of our front of house areas, making sure that each guest is having the best possible TSH-experience. Whether you’re providing a flawless welcome and check in, awesome service in our restaurant and bars or just having a chat to make their stay truly unforgettable ― you are at the forefront of our guest facing operation. You know everything about our products and how to (cross-)sell these to our guests. And it’s because of you that everyone who enters our Eindhoven-location will become a raving fan of TSH instantly!
About The Social Hub
Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces.
What You’ll Do
- You make sure everyone gets a warm welcome as soon as they walk in;
- You’ll help our guests at our reception desk.
- You’ll be a secret concierge to the city, answering all of your guests’ questions about the best places to visit, eat, shop or party;
- Tidy home’s a happy home. You’ll make sure everything is spick and span in all areas and ready for the following shift;
- You’ll help our guests with any requests or demands regarding our facilities (you may even pick up some new tech skills along the way!).
Who You Are
- You’re currently enrolled in a University;
- Currently studying a relevant bachelor’s in Hospitality, Sales, Advertising, Marketing, or Business;
- Enjoy receiving and taking responsibility and you can work independently;
- You have a flexible, hands-on, motivated and positive approach;
- You’re an octopus that loves to get your dexterity skills into action;
- You love responsibility and handle stressful peak periods like a pro;
- Fluent in English – Know any other languages? The more the merrier!
- Hard working, responsible and a “let’s do this!” mentality;
- You must be studying within the EU.
What we offer
- An amazing work environment with a fantastic vibe and lots of positive energy;
- On the job coaching and guidance;
- Monthly compensation for your internship (please note that travel costs are not reimbursed)
- The opportunity to work and learn at a dynamic, young, international organisation; we’re a real game changer in the hospitality industry;
- The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like Movement on the Ground and the TSH Talent Foundation to create meaningful change;
- A first glimpse into the world of Hospitality with one of the most innovative players in the market;
- Access to the amazing TSH facilities, including our awesome restaurant and gym. And did we mention you also get a discount on Hotel stays and Food and Drinks?
- A wonderful workplace to call home with, dare we say it, fun colleagues.