Floor Manager (Coach) - NIKE AMSTERDAM OSDORP

NIKE, Inc. 팀에 함께하세요.

Coach로서 탁월한 소비자 서비스를 제공하고, 고객에게 프리미엄 브랜드 경험을 선사하는 역할을 맡게 됩니다. 담당 부서의 직원들을 조율하고, 코칭하며, 동기를 부여하는 동시에 훌륭한 근무 분위기를 유지합니다. 또한 디지털 서비스, 비주얼 머천다이징, 세일즈 플로어, 프로모션 캠페인을 포함한 일상 운영을 지원하여 매출 목표 달성에 기여합니다. 매장 리더십과 협력해 문제를 파악하고 해결하며, NIKE 이니셔티브의 브랜드 앰배서더 역할도 수행합니다. 아울러 매장이 모든 NIKE 기준과 가이드라인을 준수하도록 관리합니다.

Our coaches specialize in one business area but will support cross-functionally:

COMMERCIAL

• Leading a team who can deliver efficient receiving of product, inventory accuracy to visual presentation standards
• Ensuring the smooth process of all inventories warranting our sales floor is always full, presentable and achieve brand standards
• Working alongside department leads who will oversee the individual components (product receiving and visual presentation) whilst you will be responsible for the overall product journey in store
• Being responsible for monthly initiative launches
• Using our reporting tools to make the best commercial decisions
• Achieving accurate inventory to fulfill digital orders

ATHLETE EXPERIENCE

• Ensuring the team is equipped to deliver the highest quality athlete experience (Purpose)
• Leading team Engagement on NIKE Community Ambassador activities
• Partnering with senior store leadership, you will oversee the hiring processes including onboarding
• Being responsible for store scheduling
• Working collaboratively with store team to implement and maintain a positive NIKE culture

CONSUMER EXPERIENCE

• Leading by example and the delivery of our sales floor service and bring the consumer journey to life
• Ensuring the team is equipped with brand knowledge regarding all aspects consumer service including digital service enablers
• Completing specific training and share completion with athlete services
• Using data and analytics to provide insights and partner to achieve continuous improvement with senior store leadership

What you get:

• One of the best compensation and benefits packages in the industry
• Opportunity for quarterly performance-based bonus
• A career at a company at the forefront of the sports and fashion industry
• Generous online and in-store employee discounts and a brand-new NIKE outfit for you to sport with your teammates on the sales floor

Qualifications:

• Advanced customer service skills with demonstrated ability in leading a shop floor (or department) team in creating a unique customer experience
• Ability to coach and develop a strong team
• Effective communicator, brand ambassador, and innovative leader
• Demonstrated ability to apply product sales techniques
• Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs

For this role relocation is not offered.

NIKE, Inc.는 기업과 함께 성장할 팀원을 찾는 성장형 회사입니다. 나이키는 풍부한 총 보상 패키지, 편안한 근무 환경, 직업 개발을 위한 열정적인 분위기를 제공합니다.